SIGMA Systems Administrator
National Research Council of Canada
Priority may be given to the following designated employment equity groups: women, Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.
* The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.
Candidates are asked to self-declare when applying to this hiring process.
City: Ottawa
Organizational Unit: Knowledge, Information and Technology Services
Classification: CS-3
Tenure: Term - 1 Year. Possibility of becoming permanent
Language Requirements: English
Work Arrangements: Due to the nature of the work and operational requirements, this position is eligible for a hybrid work arrangement (combination of working onsite and telework). Employees in this position who telework will be required to travel to the identified work site at least three times per week or a minimum of 60% of their regular work schedule at their own expense.
At NRC, we recognize that Indigenous candidates may have important connections to their communities and you may be eligible for an exception to this work arrangement. Alternative work arrangements may also be considered to accommodate candidates as required. To learn more about these options, please contact the hiring team using the contact information below.
Discover the possible
Anything is possible at the National Research Council (NRC), recently named one of Canada’s 2025 Top Employers for Young People, a 2025 Top Employer in the National Capital Region and Forbes Canada’s Best Employers!
As Canada’s leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.
At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.
The Role
We are looking for an SAP System Administrator to be located within NRC’s Knowledge Information and Technology services (KITS). The successful candidate would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.
The successful candidate is an SAP Basis administrator with extensive experience supporting SAP ECC 6 EHP8 in a Windows Server and Microsoft SQL Server environment, SAP BW systems, SAP BusinessObjects servers, ECC to S/4HANA conversion, SAP HCI/BTP, IAS/IPS, Solution Manager 7.2, MaxDB, SAP ESS/MSS portals, along with strong troubleshooting, communication, and interpersonal skills. Within a small, dynamic team, the ideal candidate actively supports our clients while expanding their technical and business knowledge. Our candidate strives to enable our clients through one-on-one support ticket resolution. They also play a pivotal role in the identification, planning, development, and verification of enhancements to NRC’s SAP solutions.
Screening Criteria
Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:
Education
Successful completion of two years of post-secondary education in Computer Science, Information Technology, Information Management or another specialty relevant to the position or an acceptable combination of education, training and/or experience may also be considered.
For information on certificates and diplomas issued abroad, please see Degree equivalency
Experience
- Significant* and recent** experience in SAP Basis administration in an SAP ECC 6 environment
- Significant experience in supporting an SAP infrastructure on Windows Server, Microsoft SQL Server and higher versions
- Experience in supporting Basis requirements for SAP BW/BOBJ
- Experience in supporting SAP ESS/MSS portals
- Experince in MaxDB installation / upgrade / manteinance for SAP Content server
- Experience in ECC to S/4HANA migration
- Experience in planning and implementing SAP upgrades, migrations, and installations in complex systems.
- Leading projects and collaborating with external and internal clients, functional team and/or technical team
*SIGNIFICANT EXPERIENCE refers to a depth of experience in the IM/IT field that would normally be acquired over a period of three (3) years or more
** RECENT EXPERIENCE is defined as experience within the last five (5) years.
Assets:
- Experience in configuring and supporting SAP's Solution Manager system
- Experience with SAP SuccessFactors
- Knowledge of SAP ECO (E-Commerce) and integration with Microsoft Dynamic 365 Commerce
Condition of Employment
Reliability Status
For a Reliability Status, verification of background information over a period of 5 years is required.
Language Requirements
Assessment Criteria
Candidates will be assessed on the basis of the following criteria:
Technical Competencies
- Ability to provide wide range of SAP Basis administration work for SAP ECC 6
- Ability to support SAP BW and BOBJ environments
- Ability to support SAP ESS/MSS portals
- Ability to support Windows Server 2016, MSSQL 2016, and higher versions
- Knowledge of network technologies such as TCP/IP, Firewall, etc.
- Ability to analyze SAP infrastructure requirements, provide technical solutions, estimate work required and lead in projects
Behavioural Competencies
- Technology support - Client focus (Level 2)
- Technology support - Conceptual and analytical ability (Level 3)
- Technology support - Teamwork (Level 2)
- Technology support - Results orientation (Level 2)
- Technology support - Initiative (Level 2)
Competency Profile(s)
For this position, the NRC will evaluate candidates using the following competency profile: Technology Support
Compensation
From $101,874 to $127,511 per annum.
NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.
Notes
- In 2025, the NRC has been chosen as one of Canada’s Top Employers for Young People, the National Capital Region’s Top Employers and Forbes Canada’s Best Employers.
- Relocation assistance will be determined in accordance with the NRC's directives.
- Travel may be required.
- Overtime will sometimes be required.
- This position is being advertised internally and externally simultaneously, however first consideration will be given to internal NRC applicants.
- A pre-qualified list may be established for similar positions for a one year period.
- Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
- The incumbent must adhere to safe workplace practices at all times.
- We thank all those who apply, however only those selected for further consideration will be contacted.
Please direct your questions, with the requisition number (24175) to:
E-mail: NRC.NRCHiring-EmbaucheCNRC.CNRC@nrc-cnrc.gc.ca
Telephone: 438-451-7673
Closing Date: 31 July 2025 - 23:59 Eastern Time
For more information on career tools and other resources, check out Career tools and resources
*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.