At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

The Security Officer will have a strong sense of customer service, accountability, and will be able to take ownership of their work. Additionally, they will be able to multi-task effectively, and will have an outgoing, professional, and positive working attitude to support the local office and regional offices.

This position has a regular fixed schedule of Monday – Friday (3:30pm – 11:30 pm) in Kanata. On-call, off-hours, emergencies, and covering sick/vacation will be required.

Security Responsibilities:

• Supports and administers organizational security plans and operations

• Executes procedures and processes to provide physical protection for personnel and company property and meet required codes and regulations

• Compiles data for loss control and accident reports

• Supports and conducts internal investigations in accordance with legal requirements and company policies

• Maintains records, manuals and documentation

• Access control /ID badge / Key management / Visitor Management / Video Surveillance

• Foot Patrols Int (>150 000 sq.ft) and Ext. campus (Bylaw parking authority)

• Video surveillance

• Incident Reporting (Criminal, Medical, suspicious, equip/power failure, etc.)

• Provides back-up to the shipping/receiving dept.

• Main Reception / additional switchboard coverage, such as answers questions about organization and provides callers with address, directions, and other information; welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel and operate Mitel’s multi-line operator system including answer incoming calls; directs callers to appropriate personnel and/or department, set up conference calls, etc.

• Proven ability to handle confidential information with discretion

Emergency Response Responsibilities:

• Fire Warden – acts as direct contact representing Mitel during an evacuation and liaison with the landlord’s emergency brigade. Training will be required

• Coordinate with other fire wardens for local training

• Lead and execute evacuations, ensuring safety of all staff

Facilities Responsibilities:

• Respond to staff submitted issues, i.e. Temperature requests, cleaning, overhead lighting issues, etc.

• Manage repairs and various issues including plumbing, leaks, broken windows, insects, etc.

• Maintain orderly appearance and function of conference rooms

• Maintain Facilities standards and guidelines are followed as set out by Manager Global Real Estate

• Any special projects or assignments assigned by Manager Global Real Estate

Requirements:

• High school diploma

• Two-year diploma / certificate from college or technical school; or above in related field of study

• Licensed as Security Guard in Ontario (we reimburse annual renewal)

• First Aid / CPR / AED certified (if not current, we will provide)

• 5+ years’ Security experience

• Dependable (attendance/punctuality is extremely important in this role); and highly organized with business maturity, enthusiasm, and a positive attitude

• Self-motivated individual needing little supervision

• Able to perform light lifting to stock supplies as needed / setting up for events / e-waste removal, etc.

• Proficient with MS Office

• Proficient verbal and written communication; strong interpersonal skills with the ability to interact and work with staff of all levels.

Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

For more information, visit www.mitel.com and follow us on Twitter @Mitel

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We welcome candidates with disabilities and will make accommodations throughout all stages of the recruitment and selection process. If you require a disability-related accommodation, please send an e-mail to talentacquisition@mitel.com or call 844-YES-MITEL (844-937-6483). Mitel will consult with all applicants with disabilities who request accommodation to ensure that the accommodation provided is suitable for the applicant’s individual accessibility needs.

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