At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:
The Sales Engineer position requires an exceptional ability to translate customer needs into viable and convincing solutions, often in intensely competitive environments. The SE is increasingly mastering a confident balance between deep technical expertise across multiple products and strong interpersonal selling and consultative skills.

The SE is able to design, demonstrate, present and integrate Mitel’s product and service capabilities with the customer’s needs, overcoming objections and competitive threats. Due to technical depth and experience with a customer’s IT infrastructure and the capabilities and constraints of Mitel’s products, is able to design solutions that result in high customer satisfaction with minimal post-sales support issues. The SE is often considered a very strong local generalist – as well as an expert in a specific subset of Mitel’s and competitors product capabilities.

Sales Alignment:

• Peer mentoring to SE’s throughout the organization.

• Will provide knowledge share in Subject Matter Expert (SME) panels and actively participate in SME teams.

• Constant teaching of the internal Mitel sales teams.

• Interfaces with Mitel and Partner Professional Services for accurate pricing and proper development of Sales Engineering Documents enabling detailed Statements of Work

Channel Development:

• Solutions training for partner SEs

• Participates in Quarterly Business Reviews (QBRs)

• Demo training to ensure flawless customer experience demonstrations on Mitel Solutions

• Actively participate in partner events.

Market Readiness:

• Be able to clearly explain Mitel differentiators from all our key competitors

• Be able to discuss and articulate business continuity and/or disaster recovery strategy with end customers.

Requirements:

• Bachelor`s Degree preferred, or equivalent combination of education, training and experience.

• Proven experience as Sales Engineer, ideally Mitel product experience and/or relevant experience with competitor or ISV offerings in solution area are preferred. Demonstrable track record of sales engineering or consulting in general business or specific industries in sales support, solutions planning, Implementation and Operational background is required.

• Experience delivering client-focused solutions to customer needs

• Advanced white boarding skills

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

• Excellent listening, negotiation and presentation abilities

• Strong verbal and written communication skills

• Solid experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel, and PowerPoint)

• stress-resistant, efficient, quick learner, pro-active

• able to work independently

• Fluent in Dutch OR French, Good level of English.

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Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.