Senior Program Manager - R&D
Mitel Networks Corporation
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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As a Program Manager, you will play an integral role in the business by delivering technical projects that result in achieving critical strategic goals. You will collaborate with cross-functional teams to drive business efficiency. You will be involved in the definition, planning, management, reporting, and delivery of various projects that enable Mitel to expand its portfolio and its footprint in premise, hybrid, and cloud solutions. You will be part of an experienced, accomplished team who engage broadly across Mitel..
Responsibilities:
Lead and manage programs in accordance with Mitel’s goals and processes
Develop new programs to support the organizational strategic direction using Agile and Waterfall
Facilitate program teams and stakeholder’s communication to promote teamwork and collaboration
Ensure program success criteria meets specification/requirements and establish a schedule
Direct teams and individuals to project schedules, identify risks and risk mitigation to deliver on-time and within budget
Track technical issues and find solutions for program problems as they arise to deliver a superior customer experience
Utilize organization skills to manage multiple facets of a program and track progress for several projects concurrently
Recognize and coordinate appropriate escalations regarding project issues and decisions
Implement, manage, and track changes to ensure project goals are achieved
Produce accurate and timely reporting of program status throughout its life cycle
Support identification of organizational & business improvement opportunities
Develop knowledge of Mitel products, systems, software, hardware, and applications
Requirements:
10+ Years of experience
Degree in Project Management (PM) or related technical field or 6+ years of equivalent technical program management experience required.
Project management experience with Agile and Waterfall methodologies
Competency in MS Office, JIRA, and Confluence
Experience in infrastructure, migration, network and/or datacenter projects or in prem or cloud-based projects in Telcom/VoIP
Proven stakeholder management skills working with operational, product development teams, and non-technical teams
Strong written and verbal communication skills including presentation skills and organizational abilities
Self-motivated and driven
Excellent interpersonal skills
Program management certification(s) (PMP, Six Sigma, Lean, MBA Project Mgmt, and SAFe Agile)
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.