At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.

Overview:

As a Distribution Channel Manager at Mitel, you will be responsible for managing and driving growth through strategic partnerships with Jenne and ScanSource. This role requires a deep understanding of Mitel's product portfolio, as well as the distribution and reseller landscape, to maximize revenue and strengthen channel relationships.

Key Responsibilities:

Channel Partner Relationship Management:

• Build and maintain strong, collaborative relationships with key stakeholders at Jenne and ScanSource.

• Serve as the primary point of contact for all channel-related activities, fostering trust and partnership.

Strategic Planning and Execution:

• Develop and execute tailored business plans to drive mutual growth with Jenne and ScanSource.

• Identify joint opportunities for growth and create strategies to optimize the sales pipeline and expand market share.

Sales Enablement:

• Provide Jenne and ScanSource teams with training, tools, and resources to effectively promote Mitel solutions.

• Deliver product updates, marketing materials, and enablement programs to keep distribution teams aligned with Mitel’s offerings.

Revenue Growth:

• Track performance metrics and ensure both Jenne and ScanSource achieve quarterly and annual revenue targets.

• Drive co-marketing initiatives and lead-generation campaigns in collaboration with the partners.

Operational Excellence:

• Ensure seamless operational alignment with Jenne and ScanSource, including inventory management, pricing strategies, and incentive programs.

• Address challenges such as deal registration and support escalations in a timely manner.

Performance Monitoring and Reporting:

• Monitor sales trends, analyze partner performance, and report on key metrics to Mitel leadership.

• Use data-driven insights to recommend improvements and capitalize on emerging opportunities.

Qualifications:

• Bachelor's degree preferred; or high school diploma + relevant experience

• Proven experience in distribution channel account management (DCAM), particularly in the technology or telecommunications sectors.

• Familiarity with the operations and sales models of distribution partners like Jenne and ScanSource.

• Strong negotiation, communication, and interpersonal skills.

• Ability to create and execute joint business plans with measurable success metrics.

• Experience with UCaaS (Unified Communications as a Service) or related technology solutions is a plus.

Preferred Skills:

• Deep understanding of the Mitel product portfolio and competitive positioning.

• Proficiency in Salesforce or other CRM tools.

• Strong analytical skills to assess partner performance and forecast opportunities.

⠀

Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

At this time, we are not offering sponsorship for US work authorization for any new job applicants.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.

These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.

The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.

#LI-DD1