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Account Manager

Mitel Networks Corporation

Mitel Networks Corporation

Sales & Business Development
Mexico City, Mexico · Remote
Posted on Thursday, April 11, 2024

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

We are seeking a dynamic and results-driven Account Manager to join our team. As an integral part of our sales force, you will be responsible for managing client accounts and driving sales growth in the technology sector, specifically focusing on Consultative solutions that will impact directly the business of our customers. The ideal candidate will possess a proven track record in consultative sales, with skills for cultivating relationships and bringing in new business opportunities.

Responsibilities:

  • Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.

  • Identify and pursue new sales opportunities for corporate customers.

  • Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.

  • Collaborate with the sales team to develop and implement strategic sales plans to achieve targets and drive revenue growth.

  • Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.

  • Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.

  • Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.

  • Collaborate with cross-functional teams, to deliver exceptional service and support to clients.

  • Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Requirements:

  • Bachelor's degree in Engineering, Business Administration, or related field.

  • 4+ years of experience in consultative technology sales, with a focus on Consultative Contact Center solutions.

  • Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.

  • Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.

  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.

  • Proficiency in CRM software and other sales tools for pipeline management and reporting.

  • Ability to work independently and as part of a collaborative team environment.

  • Demonstrated ability to adapt to changing market conditions and customer needs.

Additional Preferred Skills:

  • Knowledge of emerging trends and technologies in the Consultative Contact Center space.

  • Certification in sales or account management techniques

  • Fluency in English

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For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.