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Senior IT Security Analyst

Mitel Networks Corporation

Mitel Networks Corporation

Ottawa, ON, Canada
Posted on Saturday, November 18, 2023

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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The Senior SOC Security Analyst will report to the Manager of Security Operations Center and Incident Response. The SOC Security Analyst will be primarily responsible for monitoring, triaging, and following alerts to completion within the SOC environment. The successful candidate will have hands-on IT Security skills to identify risks and propose mitigation solutions to protect Mitel operations.


  • Monitor, triage and respond to security alerts received by the SOC team and follow through to resolution.

  • Identify and recommend security enhancements and implement tuning within SOC/SIEM tools and endpoint security software as required

  • Identify and escalate security incidents and support the incident response process through completion

  • Document and track changes and exceptions to the SOC environment

  • Monitor and maintain endpoint security software platform and endpoint agents

  • Monitor and maintain security event flow into the SIEM environment via syslog and/or cloud collectors

  • Enhance automated security event response within security orchestration, automation and response (SOAR) tools

  • Assist with vulnerability management program, report vulnerabilities and provide recommendations for mitigation

  • Work with other teams and end users to implement IT Security best practices

  • Participate as required in other SOC and IT Security objectives and projects.


  • Bachelors degree preferred

  • Proven experience working within a SOC environment, including triage of possible threats such as malware, phishing, Business Email Compromise, software vulnerabilities and other threats

  • Experience working with enterprise SIEM products

  • Experience working with Firewall, Endpoint Security, Vulnerability assessment and other enterprise security protection tools

  • Experience with Incident Response and event analysis

  • Security related certifications or working towards CISSP or others.

  • Knowledge of Windows 10, Windows Server, Linux OS platforms and command line tools

  • Scripting (Python, Powershell, Shell, Javascript)

  • Self-starter and independent worker

  • Excellent written and oral communication skills


Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.