Shift Lead

McDonald's
McDonald's

Ottawa, ON, Canada

USD 21.25-24.75 / hour

Posted on Oct 11, 2026

Shift Lead – Lead. Learn. Grow. Have Fun.

Pay Range: $21.25–$24.75 per hour

Looking for more than just a job? As a Shift Lead at your local, franchise-owned McDonald’s restaurant, you’ll have the opportunity to lead people, build confidence, learn the business, and develop skills that can take you wherever you want to go.

This is a fast-paced role where no two shifts are exactly alike. You’ll help lead the crew, create great experiences for our guests, solve problems, make decisions, and learn what it takes to run a successful restaurant.

And while you’re helping others grow, you’ll be growing too.

PERKS & BENEFITS

· $21.25–$24.75 hourly rate

· Flexible scheduling

· Paid sick leave

· Tuition reimbursement and/or educational assistance

· Training and advancement opportunities

· Employee discounts

· Medical, Dental & Vision Plans (eligibility requirements apply)

· And much, much more!

Whether you’re looking for full-time, part-time, breakfast, lunch, late nights, or weekends—we have opportunities that can fit your schedule.

You must be 18 years of age or older to work as a Shift Lead at McDonald’s.

THIS IS YOUR OPPORTUNITY TO LEAD

As a Shift Lead, you’ll play an important role in keeping the restaurant running smoothly while helping your crew succeed.

Lead the Crew

Help organize the shift, guide the crew, and keep everyone moving toward the same goal.

Motivate & Inspire

Create a positive, energetic environment where people feel supported, challenged, and encouraged to do their best.

Learn the Business

Build real-world experience in restaurant operations, customer service, food safety, staffing, inventory, profitability, and more.

Make an Impact

Take initiative, solve problems, make decisions, and help deliver an outstanding experience for every guest.

Build Your People Skills

Learn how to communicate, coach, collaborate, handle challenges, and bring out the best in others—skills you can use at work and in life.

Keep Growing

Take advantage of training, education, and development opportunities. If you want to pursue it, career growth is available. Your next opportunity could be closer than you think.

Have Fun While You Work

We move fast, work hard, celebrate wins, and have fun along the way. You’ll be part of a team where everyone has a role in creating a great restaurant.

WHAT IT TAKES TO BE A SUCCESSFUL SHIFT LEAD

You’ll be a great fit if you:

· Enjoy helping and serving others—both guests and fellow crew members

· Bring positive energy and a willingness to learn

· Can communicate clearly and work effectively with a team

· Are comfortable making decisions and solving problems in a fast-paced environment

· Want to develop your leadership skills and take on more responsibility

· Care about delivering great customer service and maintaining McDonald’s standards

· Are motivated to learn the business and grow your career

READY TO TAKE THE NEXT STEP?

If you’re ready to lead, learn, grow, and have some fun along the way, this could be your opportunity.

Your Shift Lead journey can help you build leadership skills, confidence, communication skills, business knowledge, and life skills—while opening the door to future opportunities.

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day, and this posting does not list every essential function of the job.