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IAM Engineer I - Privileged Access Management (PAM)

McDonald's

McDonald's

Mexico City, Mexico
Posted on Dec 16, 2025

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

We’re recruiting engineers to join our Global Technology team in Mexico City as we open our McDonald’s Global Office in Mexico. Our McDonald’s Global Office in Mexico will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Job Description

As an IAM Engineer I for our Identity and Access Engineering team, you will report to the lead IAM Engineer for Privileged Access Management (PAM). In this role you will be a member of a technical engineering team which partners with our product and experience design teams to build secure privileged access experiences that protect critical information and resources. This is an exciting opportunity to continue to evolve and enhance the global identity and access management platform at the world’s largest restaurant company!

Responsibilities

  • Contribute to the efforts of the PAM product and engineering team on defining and executing the product roadmap for identity and access products aligned with the company’s strategy and goals.
  • Participate in the technical efforts on projects that will architect, design, develop, configure and implement PAM solutions, services and products and potentially other products as required to meet security requirements.
  • Support day to day operations for PAM platforms.
  • Help eliminate technical debt within the existing identity and access platform as part of a continuous modernization and optimization approach.
  • Ensure successful transition of project deliverables to operations teams.
  • Participate in efforts to drive continuous improvement in delivery speed, quality, value, and applied innovation.

Qualifications

Qualifications

  • 1+ year professional experience as a PAM Engineer or other cybersecurity experience.
  • 2+ years Information Technology experience.
  • Knowledge of PAM related concepts, protocols, and technologies, including but not limited to least privilege, networking, cloud infrastructure, system administration, identity.
  • Technical experience with PAM technologies (e.g. BeyondTrust)
  • Familiarity with cybersecurity principles and best practices, including risk management, access controls, and secure coding principles.
  • Analytical and problem-solving skills, with the ability to assess business requirements and translate them into practical PAM solutions.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at various organizational levels.

Preferred Qualifications

  • Familiarity with identity and access management (IAM) concepts, protocols, and technologies, including but not limited to identity provisioning, authentication, authorization, RBAC, SSO, and federation.
  • Relevant certifications such as vendor-specific PAM or cybersecurity, cloud certification are a bonus.