Company Description

About Us

McDonald’s has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald’s is one of the UK’s largest private sector employers, employing over 170,000 people.

Hybrid Working

This role is based in our East Finchley office working 3 days in the office and 2 days remotely.

Job Description

Are you a data-driven problem solver with strong analytical skills and commercial acumen? Do you thrive in a fast-paced environment, turning complex data into clear, actionable insights?

At McDonald’s UK&I, we’re looking for a Commercial Insight Analyst to join our Business Strategy & Insight (BSI) team. You’ll work closely with Marketing, Finance, Supply Chain, and Operations, using data to influence pricing, promotions, and business decisions across our 1,400+ restaurants.

What You’ll Be Doing:

• Analysing sales and customer behaviour trends, translating large data sets into commercial recommendations.
• Providing regular performance reports, identifying opportunities to improve business strategy.
• Investigating competitor activity, measuring its impact on McDonald’s market position.
• Delivering insights to senior stakeholders, including the UK&I Executive Team.
• Improving reporting processes, ensuring accuracy and efficiency in data analysis.

Qualifications

What You’ll Need:

• Advanced Excel skills, with experience in Tableau (preferred) and PowerPoint.
• Highly numerate, with strong analytical foundations and problem-solving ability.
• Experience in business performance analysis, or commercial insights (either academically or professionally).
• Familiarity with data extraction & manipulation tools preferred (e.g., MicroStrategy, Business Objects, SQL, Alteryx).
• Excellent communication & stakeholder engagement skills, confident presenting to senior leaders.
• Curious and proactive approach, always seeking continuous improvement.

What You’ll Get:

• Be part of a high performing insights team shaping commercial decisions across the business
• Access to industry-leading training and career development opportunities
• A collaborative and inclusive culture, where your ideas are valued
• Competitive salary plus bonus, cash allowance, free parking, free lunch and gym access
• Hybrid working with a blend of office presence and remote flexibility

Additional Information

Company Vision and Culture…

Our Global vision is to build a better McDonald’s and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together

At McDonald’s we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”

#LI-Hybrid