Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

The Manager-Labor Relations will lead efforts that nurture a positive work environment that supports our values and brand standards in our restaurants, and that is consistent with the company’s overall business and human capital strategies. They will support multiple US-based markets and develop tools and resources specific to labor relations and legal compliance. As a subject matter authority in employee relations, this role will advise owner/operators, employees, and vendors regarding a broad range of trends and optional strategies, programs and activities.

The position is a full-time role and reports to the Director- Labor Relations.

Principal Accountabilities:

In addition to following McDonald’s values, policies and procedures, principal accountabilities include, but are not limited to:

Leadership

• Participate in the development of short and long-term strategies.
• Supervise end-to-end design and implementation of tools, materials, training courses and communications to maintain a positive work environment.
• Identify trends, future needs and potential barriers to employee engagement.
• Focus on finding opportunities to elevate employer brand reputation and crew-first mentality through existing initiatives.
• Actively stays abreast of labor and HR-related trends, legislative and regulatory developments or updates that may impact the brand.

Advise and Influence

• Responsible for prioritizing reports of complex employee and/or labor-related matters within designated markets.
• Deliver positive employee relations training to a variety of audiences to promote transfer of knowledge and application of key takeaways.
• Ensure tools, resources, and processes in assigned areas are relevant, driven to standard and aligned with applicable employment laws.
• Monitor and maintain awareness of pending employment trend changes that affect US-based restaurants and communicate proactively.
• Take a leadership role with customers and apply employee and labor relations expertise to implement short and long-term solutions that balances the needs of employees, the business and legal compliance.

Relationships

• Build and bring to bear a strong and cohesive partnership with appropriate business partners, including focusing on key collaborators in Operations, Global People, and Global Impact.
• Collaborate with customers to understand needs and ensure communication, training and other support is provided to build capability and deliver on market-level strategies.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $112,860 – $143,900 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• Deep understanding of HR principles, concepts, and industry-standard methodologies.
• Knowledge of federal and state employee-related laws, including NLRA, wage and hour, OSHA and EEO.
• Data-driven decision maker that identifies and manages risk and resolves contingency plans appropriately.
• Ability to lead multiple projects at once with thoughtful prioritization and seeking continuous improvement.
• Ability to handle confidential information and raise issues when appropriate.
• Ability to work within a virtual team and business environment across different time zones and travel as necessary, sometimes on short notice (up to 40%).