Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

Global Business Services adds value to the McDonald’s system by providing best-in-class services and solutions that support our business effectively and efficiently in the areas of cost, time, quality and compliance. The McDonald’s GBS Finance Payroll Services Department is focused on delivering exceptional customer service and high-quality results in a timely and accurate manner while ensuring adherence to internal controls. McDonald’s Payroll Department provides services associated with the full life cycle of an employee (hire to retire services) to over 65,000 active employees located in both the US and Canada.

The Payroll Supervisor is responsible for leading the full US garnishment process as well as guiding the payroll processing and subsequent accounting for the Global Mobility assignees (inpats/expats). The position also plays a key role in ensuring adherence to internal controls, reporting and analyzing departmental metrics, and other special project duties related to payroll overall and its impact on the financial statements.

Principle Accountabilities:

• Lead a high performing team with a focus on exceptional customer experience and quality results in compliance with internal and governmental deadlines.
• Ability to manage through ambiguity and develop proactive thinking.
• Build effective internal and global partnerships and actively promote cross-functional collaboration to ensure business goals are achieved.
• Partner cross-functionally to design, develop and implement new processes and enhancements needed to deliver superior execution.
• Develop and implement continuous improvement recommendations to achieve cost and processing efficiencies as well as improve employee experience.

• Solve complex situations that arise, analyze the root cause of problems and identify sustainable solutions.
• Ensure global assignees’ payroll components are correctly processed in OracleHCM, properly costed to the general ledger and charged to global markets in accordance with assignment agreements.
• Guide the team processing involuntary payroll deductions received from garnishing authorities including reviewing reports, resolving exceptions, assisting with inquiries, or researching and actioning required adjustments.
• Communicate effectively with areas of the business including but not limited to IT, Legal, US Payroll, McOpCo HR, Operations and employees by various methods.

Qualifications

Basic Qualifications:

• Bachelor’s Degree in Accounting/Finance or related field preferred
• 3+ years of experience analyzing information
• 3+ years of experience solving problems at work
• 3+ years of experience with developing, collecting and reporting metrics and SLAs
• 3+ years of experience with identifying process efficiencies and implementing sustainable solutions
• Experience leading a team

Preferred Qualifications:

• Experience with Oracle HCM Cloud
• Excellent written and verbal communication skills with the ability to comfortably interact with all levels within the organization and a customer service orientation
• Ability to operate in a fast-paced environment and simultaneously manage multiple priorities
• Demonstrated ability to quickly build relationships and influence others, regardless of level
• Proven ability to operate in an ambiguous environment
• Exceptional detail orientation with a high degree of accuracy
• Ability to understand financial impact of data and to ensure transparency
• Advanced Excel and Word skills
• Quantitative Analytical Skills

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.