Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Job Description

The Sr. Technical Product Manager, role is part of the Supply Chain technology team within Global Technology Enterprise Products and Platform. The role reports to the Director of Master Data, Foundation and Compliance and is responsible for driving the Supply Chain Product Information Management platform outcomes, managing the agile product and process, driving better user experience and adoption, and ensuring alignment with the Global and Market Supply Chain team.

This is an exciting opportunity for an experienced technology leader to help shape the product and process at a global scale.

Job Description

• Define a holistic approach to (Master) data management and Product Information Management (PIM) to drive and deliver business objectives.
• Apply the concept of Bill of Materials and how it is used in Supply Chain process.
• Lead and drive product backlogs with functional requirements from business stakeholders with respect to master data management strategies and implementation.
• Lead conversation with scrum team using the technology capability to drive how user journey can be defined for a given business process in the solution.
• Define product roadmaps and influence business discussion with recommendations on how a functionality/workflow/user journey should be defined by leveraging the technology stacks capability.
• Lead, understand, and evaluate business processes, enabling the translation of business needs successfully into information and data requirements.
• Work with business analysts to ensure that process flows are aligned with respect to the agreed business process and provide two-way communications between the stakeholders and the extended project team on processes and functionalities.
• Lead a discussion with the extended project team and review that acceptance criteria are captured, which resonates with the outcome of a functionality.
• Act as a key point of contact for the extended team to clarify product/solution functionality for the Supplier, Item, and Menu Item domain from an end-user perspective.
• Lead technical discussion and planning with business and technology stakeholder to factor in the dependency of cross functaional team for product rollout in different geographies.
• Take ownership and work closely with Technology Architects/Leads to understand and drive simplification and consistent user experience across the platform/solutions.

Qualifications

• Bachelor’s Degree in relevant field, or equivalent experience
• Experience with Agile Product Management methods and terminology
• 8+ years of Technical Product Management experience
• You apply a holistic approach to (Master) data management, quality principles, and a culture change, supporting the realization of business objectives.
• You must understand the concept of Bill of Materials and how it is used in Supply Chain process.
• You understand the importance of change management in implementing functionality and data strategies.
• You must be able to translate a complex use case into a simplified visual representation in a powerful manner and have the ability to assess build vs buy approach for complex business case.
• You are a self-starter with a keen interest in adapting to new processes, challenging the status quo, and highly motivated towards program success.
• You must possess a good understanding of data governance processes, how APIs function.
• You must a clear understanding of how different technology stacks works together and understands it core capability
• Demonstrated oral/written communications skills to multiple levels of leadership with the ability to convey complex ideas in easy-to-understand business friendly language

Preferred Qualifications

• Understanding of McDonalds restaurant operations and processes
• Experience with tools such as Jira, Confluence, PowerBI/Tableau, Stibo STEP, Riversand or any PIM solutions
• Knowledge on Production Information Management and Master Data Management
• Experience in multi country rollout of a Product.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.