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Project Coordinator - Transformation PMO



Chicago, IL, USA
Posted on Tuesday, July 9, 2024

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

The Global PMO Supervisor plays a crucial role in supporting project and program management for the integrated Global People Modernization program, ensuring orderly and timely project execution and delivery. Responsibilities include, but not limited to, assist with the development of integrated project/work plans, manage interdependencies, coordinate resources and meetings, tracking and reporting, and supporting PMO processes.

Reporting to the Global PMO Lead, the PMO Supervisor will collaborate closely with the 3rd party vendor PMO team, ensuring effective administration and operation within various project management areas. The role is essential in tracking and completing key project activities, driving the successful execution of the Global People Modernization program.

The PMO Supervisor supports the Global People Modernization program, ensuring timely and orderly project execution and delivery.

Responsibilities include:

  • Strategy Development: Collaborate with the Global PMO Lead to develop program strategies, approaches, workstreams, and overall structure and timelines for key initiatives.
  • Risk and Issue Management: Proactively identify and report risks and issues, engaging the appropriate parties to mitigate and resolve them.
  • Governance and Forums: Support program governance and project status forums by managing logistics and ensuring all stakeholders are informed of actions and decisions.
  • Dependency Monitoring: Actively monitor cross-workstream and program-wide dependencies.
  • Methodology Implementation: Assist in implementing and reinforcing project management methodologies, including change control, performance management, risk and issue management, and adherence to PMO standards, processes, and tools.
  • Workplan Management: Provide support for project workplan management, tracking plans, staffing, quality standards, deliverables, and dependencies.
  • Metrics and Reporting: Track and monitor project metrics and prepare reports.
  • Coordination: Engage with key cross-workstream internal partners to streamline interactions and maintain visibility on dependencies critical for success.
  • Communication Materials: Develop program-related communication materials, including leadership updates, key announcements, and onboarding/offboarding materials.


  • Experience: 2-4 years of program and project management experience, supporting large-scale, global integrated transformation programs.
  • Project Management Processes: Proven expertise in developing and managing project management processes, including multi-team project plans, risk and issue logs, change control processes, status reporting, and resource management.
  • Project Management Tools: Extensive experience with project management tools (both waterfall and agile methodologies) to effectively implement and reinforce project management methodologies.
  • Collaboration: Demonstrated ability to establish alliances with other departments and organizations, recognizing dependencies to assess potential partnerships and program commitment.
  • Relationship Building: Strong ability to develop cooperative relationships, achieving results through win-win scenarios.
  • Communication: Excellent professional communication skills, capable of engaging with senior managers and executives, using appropriate detail, terminology, and style.
  • Influence and Decision Making: Effective at using influence to drive decision-making and resolve issues.
  • Certification: PMP Certification or equivalent experience is preferred but not required.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.