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Security Operations Center (SOC), Facilitator Manager

McDonald's

McDonald's

Operations
Chicago, IL, USA
Posted on Tuesday, July 9, 2024

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

The ideal candidate for this managerial role should have the ability to lead and supervise a small team with limited oversight, displaying expertise in cybersecurity practices, cloud technologies, detection and response frameworks, and incident handling procedures (containment, eradication, recovery, and lessons learned). They should excel in adhering to and carrying out the established incident response playbooks and practices, possess an acute attention to detail, and collaborate optimally across global multi-functional teams. The candidate must have:

  • Background in defensive measures and using information from various sources to identify, analyze, and report network events.
  • Expertise in leading resolution for security crises and urgent situations in security operations or incident response.
  • Proficiency in computer networking concepts, protocols, and network security methodologies.
  • A deep understanding of system and application security threats and vulnerabilities.
  • Advanced knowledge of network attacks and their relationship to threats and vulnerabilities.
  • Demonstrated skill in using intrusion detection methodologies and techniques.
  • Significant experience providing oversight on common security operations principles and methods.
  • Gain a deep understanding of the organization's mission and play a pivotal role in aligning cybersecurity efforts with the overarching mission and strategic goals.
  • Leverage exceptional written communication skills to develop and present professional reports, documentation, and high-impact recommendations to senior leadership, enabling informed decision-making.
  • Foster effective collaboration with global partners to deliver a unified and consistent approach to cybersecurity initiatives.
  • Lead the development and execution of tabletop exercises to elevate incident response readiness.
  • Collaborate closely with the Incident Response (IR) team, market partners, and the Security Operations Center (SOC), providing strategic oversight and validation of security controls while offering insights for continuous improvement.
  • Provide data-driven cybersecurity recommendations to senior leadership, drawing upon comprehensive analysis of significant threats and vulnerabilities, and aligning them with the organization's strategic objectives.
  • Stay at the forefront of cybersecurity trends and emerging threats, actively contributing to the development of future cybersecurity strategies.
  • Provide mentorship and guidance to junior cybersecurity team members.

Qualifications

Minimum Requirements

  • Bachelor’s degree or equivalent experience in Computer Science, Cybersecurity, Information Technology, Software Engineering, Information Systems, or Computer Engineering.
  • 5+ years of experience working in a security operations or incident response role.

Desired Skills:

  • Professional certification such as GIAC, GCIH, GCIA, ITIL.
  • Familiarity with NIST Risk Management Framework and NIST Cybersecurity Framework, Cyber Kill Chain.
  • Experience working with case management tools, SOAR, email security solutions, SIEM, and EDR technologies.
  • Experience working with complex multinational companies and distributed business models.
  • Experience developing automation through scripting languages such as Python.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.