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Director of Software Engineering - Chapter



Software Engineering
Chicago, IL, USA
Posted on Friday, June 7, 2024

Company Description

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.

Job Description

This opportunity is part of the Global Technology Commercial Products & Platforms (CPP) Team where our vision is to develop technology that delights our customers and enables our crews to operate our restaurants reliably and effectively. This Director-level role will be part of CPP and Global Technology.

Following a Chapter model of software engineering, your responsibilities will encompass the recruiting, selecting, upskilling, and managing a team of Software Engineers. Leading one of our chapter organizations, you will oversee 3-5 Senior Engineering Managers, each managing 15-20 Software Engineers. In total, you will be at the helm of a team comprising 50-100+ software engineering professionals.

Accountabilities & Responsibilities:

  • Be an inspirational leader who guides other leaders in the identification, recruiting, hiring and fostering of growth of a high-caliber team of Software Development Engineers (SDEs).
  • Provide a roadmap for the team to implement software engineering practices that enhance code quality.
  • Guide your team in advancing their software development skills and preparing them for bigger challenges.
  • Drive professional development by focusing on technology, skill sets, and tools to nurture the growth of software development engineers, resulting in increased productivity and high-quality outcomes.
  • Proactively identify opportunities in emerging AI technologies to enhance Developer Experience (DevEx).
  • Drive consistent individual performance evaluations by defining standards, conducting regular assessments, and gathering feedback from Tech Leads and other stakeholders.
  • Support Product Managers and Tech Leads by recruiting the right technical talent and aligning skills the demand for those skills.
  • Lead your team of Senior Engineering Managers in fostering community building and knowledge sharing across the engineering chapters.
  • Lead efforts to continually improve delivery speed, quality, value, and applied innovation


  • 10+ years of recent experience in leading teams and/or programs application development in (Kotlin/Swift/React/Java/C#/C++ or similar)
  • 6+ years of people management experience.
  • Experience in guiding and overseeing leaders of teams.
  • Impact-minded approach, with ability to articulate goals and instill action and alignment towards reaching them.
  • Strong in analytics, structured, data-driven problem-solving.
  • Background in collaborating with Technology Delivery teams and stakeholders in a large, complex, global matrixed organization.
  • Experience in partnering with tier 1 and 2 technology providers.
  • Excellent interpersonal and communication skills with comfort speaking to business stakeholders.
  • Strong strategic acumen and the ability to lead leaders to consensus.
  • Strong leader and collaborator.
  • Knowledgeable in professional software engineering practices and industry-leading methodologies for the complete software development lifecycle.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.