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New Home Technician ("Handyman") - Warranty

Mattamy Homes

Mattamy Homes

Ottawa, ON, Canada
Posted on Saturday, July 6, 2024


Ottawa, Ontario (must be able/willing to work at any location in Ottawa)


Mattamy Homes Canada


Warranty, Ottawa Division

Employment Type:


Reports to:

Warranty Manager

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

What we offer

In accordance with the high standards and integrity of the Mattamy organization, as well as adherence to generally accepted building practices, the New Home Technician actively supports the Company Mission of The Best Homeowner Experience by assessing and performing repairs to outstanding items in Homeowners homes. The New Home Technician strives for efficient and high- quality results and is focused on customer service throughout every touchpoint with the home and the Homeowner.

What you’ll do

  • Accountable for preparing a home for inspections including final occupancy
  • Accountable for deficiency cleanup of any items identified in Builder, City, Pre-delivery, and any other inspections, as listed in Specific Responsibilities
  • Comply with Mattamy’s health and safety policy and report noncompliance
  • Provide a list of required materials and supplies to direct supervisor, weekly
  • Know and understand Mattamy Ottawa Division’s quality policy and requirements
  • Have a professional, clean and neat appearance
  • Maintain housekeeping in their workspace and protect finished surfaces
  • Meet regularly with direct supervisor at designated times to discuss completed work and work to be assigned to trades
  • Proactive, daily review of work orders
  • Develop a constructive and helpful working relationship with Homeowners
  • May be required to: remove and install windows and doors, install garage stairs, install and remove safety railings
  • Completing detailed reports relating to the service work that was performed in the home.
  • Other duties as assigned

What you bring

  • Basic arithmetic skills, for example, ability to take measurements, is essential
  • Be able to work well under pressure
  • Several years’ experience in the construction industry, such as performing renovations, maintenance or repairs in residential or commercial properties
  • Knowledge of and demonstrated proficiency in multiple construction trades such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment.
  • Generally handy
  • Comfortable in the use of technology, such as smartphones, tablets or computers to record, review and communicate information
  • Positive, enthusiastic attitude with a willingness to learn
  • Attention to detail
  • Must have the ability to communicate at a professional level in the English language
  • Flexible, with the willingness and ability to travel daily to assigned sites and to work at locations across the division
  • Must have a valid driver’s license, regular access to a vehicle and provide own tools
  • Must be able to use technology (i.e phone, email, IPAD).

Bonus points

  • Completion of high school education level or higher is preferred, but not required
  • Framing knowledge for assessing deficient work such as point loads, trusses, drywall prep, etc. is an asset
  • Ontario Building Code knowledge for railing heights, picket spacing, fume proofing, fire stop, grading, etc. is an asset.

We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.

Who we are

Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we're passionate ab​​out creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone. ​​​​

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Qualified applicants will be contacted directly by the Talent Acquisition team.