Location:	Edmonton, Alberta
Company:	Mattamy Homes Canada
Department:	Design Studio
Employment Type:	Part-Time
Reports to:	Design Studio Administrator

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

What we offer

As the Design Studio Associate you will provide excellent customer service and assistance to homeowners during open house hours while striving to provide The Best Homeowner Experience.

What you’ll do

• Offer excellent customer service and assistance to homeowners during browsing hours.
• Provide tours of the showroom while pointing out features and available options.
• Assist with color selections, identify customer needs in style and individual requirements and answer design related questions.
• Accept payments and processing paperwork.
• Ensure samples are tidied up and placed in appropriate locations.
• Complete weekly check of product inventory.
• Assist the Design Studio Open House Team Lead in labeling and re-organizing the products.
• Assist with reselects or discontinued products.
• Answer homeowner questions.
• Keep up with product knowledge.

What you bring

• Completion or enrollment in an Interior Design or Architecture diploma or degree program
• Prior customer service knowledge is essential
• Excellent command of the English language and good listening skills
• Strong customer service background
• Good organizational and time management skills
• Computer literacy with experience in MS Office applications
• Excellent communication skills and ability to handle a problem situation.
• Must be able to multi-task and help multiple homeowners at once
• Must have the ability to understand price charts, floor plans and design guides
• High degree of professionalism and etiquette is required
• Must be available to work evenings and weekends:
  • Wednesday 5:00pm-8:00pm
  • Saturday & Sunday 10:00am-5:00pm

We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.

Who we are

Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we're passionate a​b​​out creating and promoting a diverse and inclusive environment where everyone ​can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone. ​​​​

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Qualified applicants will be contacted directly by the Talent Acquisition team.