Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

Within the corporate Quality Assurance team located in Detroit, Little Caesars is seeking an International QA manager. This role will lead the development of Little Caesars products, mainly focused on cheese, with our supplier partners to enable company’s strategy for International markets. This role will also lead and manage the quality assurance programs, policies and initiatives for company products. Responsible for developing inspection, testing and quality control procedures, design of quality training programs, investigation of customer complaint issues and facilitation of quality audits. Lead the quality assurance staff, including training food technologists in the lab procedures and auditing techniques.

How You’ll Make an Impact:

• Creates and implement updated policies, procedures and programs that ensure product safety and quality, including updating product specifications and issue changes.
• Identifies and resolves supplier food safety and quality issues.
• Provides technical support and acts in a liaison role with the quality control function to develop and ensure controls are developed, executed and maintained.
• Manages critical food lines and implements new laboratory procedures and instrumentation and assist the International department with manufacturing and problem resolution.
• Communicates with staff, other departments and suppliers with product specifications and program changes as appropriate.
• Responsible for direct involvement in corporate product recalls and retrievals if required and maintains appropriate documentation. Administers mock recalls to distribution centers.
• Coordinates samples from distribution centers, sanitation audits and lab testing.
• Lead quality assurance staff, including coaching, development and required training.
• Assists leadership in policy creation for vendors, vendor evaluation and audits
• Maintains approved manufacturer list for regional vendors.
• Performs other duties as requested by Supervisor.
• May be responsible for management of others, including hiring and performance management.

Who You Are:

• Bachelor’s degree in food science, Biology, Chemistry or related discipline.
• Minimum of five (5) years quality assurance experience in the food industry and a total of seven (7) years total quality assurance experience.
• Experience within the dairy industry, preferably in cheese manufacturing, is a must.
• Strong knowledge of various cheese products and manufacturing processes.
• Experience with lab analysis and testing of products used in the pizza business is preferred.
• Knowledge of the food industry manufacturing practices and familiar governmental regulations.
• Ability to communicate effectively with franchisees, vendors and other departments, often communicating complex technical data to a variety of audiences.
• Evidence of the ability to establish, document, update and track quality metrics, preferable through standardized and accepted process control procedures.
• Experience in a previous position requiring accuracy, attention to detail and documentation of issues, resolutions and policy changes.
• Excellent problem-solving and decision-making skills. Good interpersonal skills and ability to resolve conflicting points of view.
• Demonstrated ability to manage multiple, complex projects and initiatives simultaneously with a results-oriented approach.
• Computer proficiency (Microsoft Office, database, Internet and documentation software required.
• Sensory abilities for product evaluation.
• HACCP certification and foodservice sanitation certification.
• Ability to travel 30%-50% of time domestically and internationally.

Where You’ll Work:

• Office environment.
• This position requires domestic and international travel.