Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Pay

$61,608.00 - $104,956.00

Job Posting Description:

This is a hybrid role #LI-Hybrid

Do you want provide privacy guidance to LCBO staff and corporate programs? Reporting to the Senior Manager, Privacy & Access, you will provide advice, training, and direction regarding the interpretation of Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) principles and requirements, and privacy best practices and industry standards, to ensure internal clients meet their legislated obligations related to the collection, use, retention, and disclosure of personal information and to support an exceptional customer experience.

If you enjoy all things Privacy, then this is the role for you!

About the Role

• Develop and communicate advice, guidance and training to LCBO staff and corporate programs regarding all activities that collect, or may collect, personal information to assist decision-makers and business owners in reaching goals while ensuring compliance with applicable privacy legislation, supporting an exceptional customer experience, and informed by privacy best practices.
• Identify and assess privacy risks and provide advisory and consultative support to risk owners to develop appropriate mitigation plans; conduct post-implementation analysis and reviews to ensure recommendations have been implemented.
• Conduct privacy risk assessments, investigations, and audits to confirm ongoing compliance.
• Monitor and conduct privacy research activities to identify and assess jurisdictional/private sector and industry best practices, risks and impacts related to program delivery, to inform and enhance the effectiveness of LCBO’s privacy policy, legal commitments, and program delivery.
• Support LCBO privacy program, including corporate policies, incident response protocols, its goals, and practices, and compliance with government legislation, regulatory requirements, and industry best practices.
• Use subject matter expertise to help implement privacy protocols and programs applicable to the Freedom of Information & Privacy Office including responding to requests for personal information, privacy complaints, privacy breaches (i.e., unauthorized disclosure, use of or access to personal information) and law enforcement requests.
• Lead communication with the Information and Privacy Commissioner’s Office (IPC) related to privacy complaints and investigations; support the research and development of representations in response to requests for documentation from the IPC.

About You

• College diploma, undergraduate degree or graduate certificate in Privacy, Information Management, Library Science, Business Administration, Information Technology or a related discipline or a combination of education, training and experience deemed equivalent.
• 2+ years of experience.
• Self-initiating and takes a proactive approach towards projects; seek direction and advice but is also prepared to take ownership and progress tasks independently.
• Build credibility and relationships with partners.
• Excellent communication skills including strong writing skills and the ability to discuss complex privacy and adjacent issues and analysis.
• Self-driven, resourceful, and able to work well independently and as part of a team.
• Exceptional organizational skills and ability to manage conflicting priorities.
• Strong problem-solving skills and the ability to make decisions and recommendations in the face of ambiguity.
• Familiarity with retail sector and Broader Ontario Public Sector an asset.

We offer a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, discounts on products and services via Workperks, and much more.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

January 4, 2025

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.