Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Pay

$61,608.00 - $104,956.00

Job Posting Description:

This position is Hybrid #LI-Hybrid

Operations Analyst – Grocery Operations
Do you see yourself as an advisor and collaborator, providing insightful expertise on Wholesale operations and projects? Reporting to the Senior Manager, Policy and Operations, you will support the grocery channel by developing and reporting on measurements that guide process improvements and improve sales. You will provide technical leadership and support to departmental staff and project teams using analytical tools and methodologies.

If you are looking for a unique opportunity to improve operations, seek out efficiencies, develop customer and supplier relationships, and contribute to an evolving and growing area, then this is the role for you!

About the Role

• Provide analytical and reporting assistance to the department and senior management and external parties (i.e. government)
• Build relationships with customers and suppliers to facilitate the understanding and resolution of inquiries, and maintaining program compliance, while providing extraordinary customer service
• Onboard and register new customers and stores and provide training
• Provide support to operationalize policies, create user manuals, and document processes
• Provide guidance, training, and support to the Business to Business (B2B) Service Representatives
• Support the B2B Service Representatives with managing and approving claims and returns
• Participate in User Acceptance Testing for system upgrades and enhancements, and issue identification and resolution

About You

• Post-secondary education in Business Administration or Supply Chain Management, or equivalent experience
• 2+ years of experience within a Supply Chain and/or Wholesale environment, with expertise in Supply Chain activities, functions, processes, concepts, and legislation
• Collaborative team member with the ability to work independently to achieve deadlines
• Excellent reporting skills of complex analysis methodology to provide in-depth analyses and to make recommendations
• Experience with Microsoft Office Suite and query tools, MS Power BI and Access
• Strong leadership, managerial, organization, and problem-solving skills are necessary

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

November 1, 2024

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.