Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Pay

$61,608.00 - $104,956.00

Job Posting Description:

This position is Hybrid #LI-Hybrid

Associate Manager, Quality Assurance – Secondment/ Contract: Up to 8 Months

Do you love mentoring a team and are you excited by participating in a market transition? Reporting to the Senior Manager Quality Services (QS), you will support the QS business with the implementation of regulatory changes governing labelling of beverage alcohol, food safety, product traceability and recall. You will identify and document process, and user/system requirements for future process and system enhancements/upgrades and implementation. You will develop and implement statistical/analytical reports to monitor Quality Services business and identify trends to assist in process improvement.

If you are looking for a unique learning experience, and a fast-paced customer centric environment where work is different every single day, then this is the role for you!

About the Role

• Ensure product compliance with regulatory requirements and the LCBO’s Product Packaging Standards for beverage alcohol composition, packaging/labelling

• Collect, analyze, and interpret technical data related to regulatory standards and ensure that deficiencies are documented and investigated

• Collaborate with vendors and internal clients to inform them of quality-related challenges, provide technical assistance and negotiate resolutions

• Support effective product quality investigations to identify, isolate and dispose of defective/unsaleable inventories at retail and warehouse levels

• Support the Quality Assurance business functions with the resolution of packaging and labelling issues

• Lead development and support of QA software tools for tracking and reporting of department KPIs.

• Lead packaging development, analysis and testing of packaging materials and inform updates to the packaging standards where required

• Lead and coach staff, in the absence of the Senior Manager, to ensure effective operations that support departmental objectives

• Collaborate with internal and external teams and clients to make recommendations for business development and drive continuous improvement

About You

• Bachelors’ Degree in the fields of chemistry/ biochemistry/ chemical engineering or equivalent, with relevant knowledge and/or experience in analytical testing, sensory science, statistical analysis, beverage alcohol manufacturing and beverage alcohol compositional and packaging/labelling regulations.

• 3 - 5 years of experience in a large retail and distribution environment, preferably in the food and beverage industry and focused on a Regulatory Compliance or Packaging Role

• Strong working knowledge of federal and provincial regulations governing compositional standards, food safety, manufacturing practices and packaging/labeling requirements for beverage alcohol products

• Demonstrated practical knowledge of the manufacturing /production processes for beverage alcohol

• Exposure to managing quality in a complex, ISO supply chain environment

• Proven ability to motivate and lead a team to deliver results with effective written and verbal communication skills

• Excellent knowledge of computer software, hardware and network applications to conduct analysis, develop reports, solve problems and recommend business solutions

• Demonstrated customer centricity and proven record for collaborating with diverse teams, internally and externally

• Strong ability to multitask and prioritize to produce quality results in a fast-paced environment

• Deep process management skills to evaluate systems, recommend improvements, create process flow maps, and write effective Standard Operating Procedures

We offer a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, discounts on products and services via Workperks, and much more.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

September 30, 2024

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.