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Associate Consultant

Kinaxis

Kinaxis

Customer Service
Tokyo, Japan
Posted on Oct 29, 2024

Associate Consultant

Location JP-Tokyo
ID 2024-32198
Category
Consulting
Position Type
Full-Time
Remote
No

About Kinaxis

キナクシスでキャリアを前進させる新しい挑戦をしてみませんか?当社は技術のエキスパート企業です。しかし、より良い方法を追求する情熱の源泉は、ひとりひとりの従業員です。キナクシスでは皆さんのキャリアアップと専門的な能力開発に真剣に取り組んでおり、従業員を大切にしております。

1984年、私たちはカナダのオタワを拠点とする3人のエンジニアのチームとしてスタートしました。現在、当社は世界中に2,000人を超える従業員を擁し、100か国以上で40,000人を超えるユーザーをサポートするグローバル組織に成長しました。エンドツーエンドのサプライチェーン管理における世界的リーダーとして、当社はあらゆる業界のサプライチェーンの卓越性を実現します。当社は、お客様へのサポート方法の革新と大変革を継続しながら、東京および世界中でチームを拡大しています。

私たちは、セールス、プロフェッショナル サービス、グローバル カスタマーケアのプロフェッショナルで構成されるグローバルチームとして、10年以上にわたり日本での事業展開を続けており、SUBARU、日本光電、ユニリーバなど、日本および世界中のお客様をサポ​​ートしています。

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Tokyo and around the world as we continue to innovate and revolutionize how we support our customers.

As a global team of Sales, Professional Services, and Global Customer Care professionals, we have maintained our presence in Japan for more than a decade and we support customers in Japan and around the world, including Subaru, Nihon Kohden, Unilever, and more.

Location

Tokyo, Japan

Located in the upscale Akasaka area of Tokyo, our office is a short walk from Akasaka-Mitsuke, Akasaka, and Tameikesanno Stations.

About the team

As a member of our Consulting Team, you understand our customers’ most pressing business performance challenges and you are committed to helping our customers solve complex challenges in the distributed value chain that is prevalent in manufacturing today.

What you will do

  • Participate in deep-dive customer business requirements discovery sessions and develop requirements specifications documentation.
  • Support Solution Architect in providing creative solutions to complex business problems while maintaining best practices.
  • Guide and mentor junior consultants on the project team during project.
  • Learn Maestro software and perform solution configuration.
  • Perform training of customer end users on the configured solution.
  • Understand supply chain industry trends and benchmark customer against the same.
  • Ensure the customer is obtaining the business benefits as captured in the business case.
  • Support the validation and testing of the solution and capture user feedback.
  • Support data management and data integration related activities.

Any other reasonable project related tasks as assigned by the Project Manager.

What we are looking for

  • A passion for working in customer facing roles and have great interpersonal, communication, facilitation and presentation skills.
  • BS/MS/PhD in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Statistics or a related field with an excellent academic record.
  • Ability to learn a new application – Kinaxis Maestro.
  • Self-direction with ability to excel in a fast-paced work environment.
  • Work well in a team environment and have the ability to work effectively with people at all levels in an organization.
  • Open to travel 75% on average and 100% occasionally and also can work effectively when working remotely from the client.
  • Ability to communicate complex ideas effectively in English and Japanese, both verbally and in writing.
  • Excellent problem solving and critical thinking skills.

#Junior #LI-Onsite #LI-RJ #Fulltime, #Full-time

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Hitachi, Yamaha, P&G, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

  • Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)

  • Flexible work options

  • Physical and mental well-being programs

  • Regularly scheduled virtual fitness classes

  • Mentorship programs and training and career development

  • Recognition programs and referral rewards

  • Hackathons

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com/.

Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at recruitmentprograms@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

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