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UX Manager



Ottawa, ON, Canada
Posted on Saturday, July 6, 2024

UX Manager

Location CA-ON-Ottawa
ID 2024-31735
Position Type

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.


Our office in Ottawa, Canada

About the team

The UX Manager leads a team of talented designers to create delightful and meaningful experiences for our users. Your role is a blend of design leadership and creating designs. You will be responsible for pushing the boundaries of what our enterprise solutions can achieve, ensuring our product is not only functional but also intuitive and transformative for our customers.

We are committed to exceptional user experiences, and at the heart of our approach is Design Thinking, a methodology that fuels our creative process and product development.

You will inspire a team of skilled UX professionals, guiding them through a human-centric design process that encourages ideation, rapid prototyping, iterative feedback, and empathetic user experiences. You will be instrumental in crafting the ultimate user journey and overseeing projects from conception to delivery.

You can find out even more about the team here: Product Design and User Experience

Join us in our mission to revolutionize enterprise software with unparalleled UX design, propelling businesses forward through smart, beautiful, and user-focused solutions!

What you will do

  • Lead and mentor a team of talented UX designers with a mindset rooted in Design Thinking, fostering an environment where ideas flourish and innovative solutions are born.
  • Spearhead a collaborative design process from ideation to execution, incorporating user feedback, and business requirements to create intuitive and transformative user experiences.
  • Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, and provide creative, thoughtful solutions.
  • Drive a culture of continuous improvement, leveraging Design Thinking principles to refine our products and processes.
  • Engage with cross-functional teams to integrate user-centered design methodologies across all product stages.
  • Host and facilitate Design Thinking workshops and brainstorming sessions to solve user experience challenges.
  • Craft user personas, journey maps, and storyboards to guide design strategies and decisions.
  • Oversee the creation of wireframes, prototypes, and high-fidelity designs for comprehensive user testing and iteration.
  • Learn and apply UX trends, best practices, and emerging technologies.
  • Lead the evolution of our design system.

What we are looking for

  • Bachelor’s or master’s degree in design, HCI, Psychology, or equivalent experience.
  • 5+ years of UX design experience with a strong portfolio showcasing your leadership in UX projects.
  • At least 2 years of experience managing or leading a design team.
  • Proficiency in UX design and prototyping tools (e.g., Figma, Miro, Illustrator).
  • Exceptional communication, presentation, and analytical skills.
  • Expertise in facilitating workshops.
  • Familiarity with agile UX methodologies.
  • Excellent communication, storytelling, and presentation skills to effectively share the UX vision.
  • A creative and strategic mindset.
  • These will make you stand out
    • A proven track record of leading a team to deliver innovative, user-centered solutions.
    • Experience with AI.
    • Experience conducting user research and usability studies.
    • Experience working with complex enterprise cloud SaaS applications.
    • Hands-on experience with agile UX design practices.

NOTE: Please include your portfolio in your application. It can be added as a link or as an attached document.

#Senior #LI-EM1

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

  • Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs and training and career development
  • Recognition programs and referral rewards
  • Hackathons

For more information, visit the Kinaxis web site at or the company’s blog at Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.


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