Inside Account Manager
Keysight Technologies
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
1. Drive Sales Growth
- Identify new sales opportunities through proactive outbound and inbound activities such as calls, emails, and lead follow‑ups.
- Grow business from both new and existing customers through up‑selling and cross‑selling.
2. Manage the Full Sales Cycle
- Support and coordinate the entire sales cycle, from pre‑sales discussions, complex quoting, demo organisation, clsoing business, and organising post sales support.
- Assist in preparing commercial offers, tender responses, quotes, and order bookings.
- Maintain accurate customer and sales data within CRM/customer databases.
3. Build and Maintain Customer Relationships
- Interpret customer needs and develop long‑lasting partnerships by providing strong product knowledge and tailored recommendations.
- Answer customer queries, provide product/service information, and resolve concerns via phone and email communication.
4. Product & Technical Engagement
- Explain, demonstrate, and discuss technical functions and features of Keysight’s solutions, often involving complex and scientific instrumentation (e.g. Oscilloscopes, Spectrum analysers, Network Analysers, RF Generators).
- Stay up‑to‑date with product information, competitive offerings, and industry developments.
5. Collaboration with Field Sales & Internal Teams
- Work closely with assigned Account Managers to support territory planning and customer strategy.
- Liaise with internal and external partners to drive business development and funnel generation.
6. Administrative & Reporting Duties
- Handle key administrative tasks including quote preparation, database updates, project‑based reporting, and support documentation.
- Continuously research and maintain a database of prospects and new leads.
Qualifications
1. Education
- Degree in Engineering (e.g. Electrical, Electronic, Communications, Physics or similar).
- Equivalent technical qualification/experience
2. Experience & Skills
- Strong interest in technology, technical sales, and customer engagement
- Ability to quickly learn and explain complex technical products and solutions
- Excellent communication, organisation, and relationship-building skills
- Previous experience in sales, customer-facing roles, or technical support is beneficial but not essential
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***