Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Keysight introduces new solutions routinely all year, every year. KGSO plans and deploys services for these new solutions in a structured manner.
A KGSO Solution Delivery Program Specialist in a Region works for the Global Solution Delivery Enablement (SDE) to deliver solutions, in the following categories :
Solution Delivery :
- This specialist collaborates cross-functionally with the following teams, to deliver Solution Implementation Services to customers :
- Global Solution Enablement (GSE) Project Managers
- In-Country Onsite Delivery Managers, Hub Managers
- Design for Services (DFS) SMEs
- Services Operations and Supply Chain (SOSC) Teams for 3rd Party and Parts procurement
- IST Tier 3 Support Teams
- KTAS Front-End Teams
Solutions NPIs :
- For new Solution Introductions, the Specialist will collaborate cross-functionally with the following teams, to introduce new Solutions into the Region :
- Design for Services (DFS) Portfolio Managers
- In-Country Onsite Delivery Managers, Hub Managers
- Product Supportability Engineers (PSEs)
Mergers and Acquisition Integration :
- After Day 1 integrations, the Specialist will collaborate cross-functionally with the following teams, to transition Services from the acquired entity’s team into the Regions :
- Acquired entity’s Order Fulfillment, Engineering and Services organizations
- Global Delivery Hub Managers and Onsite Managers (if applicable)
- Product Supportability Engineers (PSEs)
- KGSO Cal Engineering (if applicable)
Responsibilities
- Provide leadership and program management, in Region, to the above functions as a Solutions SME and Program Manager.
- Adopt and leverage the use of appropriate tools in the Region, to ensure smooth and consistent transition from Project to Ongoing Support Services by KGSO Global Ops and KGSO Onsite Delivery Teams.
- Collaborate cross-functionally with various teams to :
- Deliver Solution Implementation Services
- Introduce new Solutions into the Region
- Transition Services from the acquired M&A entity’s team into the Regions
Qualifications
Core Requirements
- BS in Electrical Engineering or equivalent experience
- At least 5 years of experience with Electronic Test and Measurement calibration and repair services
- Proven ability to work with cross-functional teams such as Product Development, Product Support Services, Engineering, etc (KGSO and other Keysight Organizations)
- Proven technical and leadership skills to drive change and influence teams
- Experience with Keysight Product Lifecycle process (KLC) or SPLC
- Strong interpersonal & communication skills
- Ability to multi-task and manage incoming service requests from different channels
Additional Preferred Skills (one or more of the following)
- PMP Certification
- Vertical Industry Solutions experience (Automotive, Aerospace/Defense and/or Communications)
- Test as a Service (TaaS)
- Mergers and Acquisition Integration Experience
Careers Privacy Statement
Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
The level of role and salary will be based on applicable experience, education and skills; Most offers will be between the minimum and the midpoint of the Salary Range listed below.
California Pay Range: MIN $117,750 - MIDPT $157,000 - MAX $196,250
Note: For other locations, pay ranges will vary by region.
This role is eligible for Keysight Results Bonus Program
US Employees may be eligible for the following benefits:
- Medical, dental and vision
- Health Savings Account
- Health Care and Dependent Care Flexible Spending Accounts
- Life, Accident, Disability insurance
- Business Travel Accident and Business Travel Health
- 401(k) Plan
- Flexible Time Off, Paid Holidays
- Paid Family Leave
- Discounts, Perks
- Tuition Reimbursement
- Adoption Assistance
- ESPP (Employee Stock Purchase Plan)
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