Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
We are looking for a customer service operation representative with broad Order Management knowledge, skill and solid experience with industry standard technologies to join us.
Responsibilities
- Back office end to end Order Management support
- Manages Order Management end to end processes from order booking to shipment and invoicing
- Validate and ensure adherence to Corporate Order Acceptance Policy, standard terms and condition and export administration requirement. Review PO/contract and ensure proper approvals for any non-standard or specially negotiated terms and conditions, and ensure supporting document is in order.
- Work with CCC front office and cross-functional teams e.g. sales. OF team, logistics, service delivery, collection/credit and global trade team to meet committed delivery date and customer’s special delivery requirement
- Align with business growth initiatives and support management on revenue plan
- Be update on new process and procedure, proactively review the business process and look for improvement opportunities and deliver breakthrough ideas that contributes to customer satisfaction and operation excellence
- Get involve in training / mentorship and projects when necessary
Qualifications
- Bachelors Degree or University Degree or equivalent
- Able to read, write and communicate in Chinese language (for China market)
- No prior experience required, fresh graduates are welcome to apply/ Preferred 2-3 years relevant working experience
- Practical experience in Oracle / Salesforce and / or Order Management business function knowledge experience will be added advantages
- Positive attitude, fast learning, flexible and able to perform in a fast paced environment
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***