Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Keysight Technologies
Job Title: Post-Sales Application Engineer
Work Location: Bangalore, India
Employment Program: Regular
About the Job:
Put your experience to work as an Application Engineer in the dynamic and challenging environment of Keysight's Application and Technical Support team.
Every day you will have the opportunity to impact the success of multiple customers as they work on the forefront of technology. You will be provided with access to the breadth of Keysight's electronic measurement equipment, training with our engineering product teams, and partner closely with R&D and sales teams across Keysight.
You will be trained to help Keysight's customers select and utilize the right solutions for their electrical and electronics testing needs across a breadth of industries including automotive, wireless, aerospace, education, and semiconductor.
About the Team:
You will be part of our India Keysight Technical and Application Support team, supporting our customers and strategic partners across America region; and working in collaboration with our engineering and product development teams to resolve a variety of fundamental to medium complex technical issues.
Responsibilities
Responsibilities:
- Provide timely and effective remote post sales technical support, solving technical problems of varied scope and complexity.
- Effectively work and communicate with worldwide support and the engineering teams – the application engineer is the technical interface between the customer and Keysight product developers.
- Accurately log, track and maintain customer service requests.
- Achieve customer satisfaction and support metric goals and SLAs.
- Share expertise through the creation of technical article content.
- Leverage post-sales interactions with customers, to investigate more broadly and provide highly qualified opportunities to sales.
Qualifications
Desired Qualifications:
- Previous experience as an application engineer, design validation engineer, or test engineer in Electronics discipline
- Hands on experience using electronic test and measurement instruments; oscilloscopes, pattern generators, arbitrary waveform generators preferred.
- Experience with DMMs, DAQs, power supplies, function generators and others are an advantage.
- Strong understanding of digital electronics, such as logic families, timing analysis, and signal integrity.
- Skilled in the Windows operating system and network connectivity.
- Nice to have Programming skills that may include .NET, C#, C++, LabView, Matlab, or Python.
Desired Qualifications:
- Previous experience as an application engineer, design validation engineer, or test engineer in Electronics discipline
- Hands on experience using electronic test and measurement instruments; oscilloscopes, pattern generators, arbitrary waveform generators preferred.
- Experience with DMMs, DAQs, power supplies, function generators and others are an advantage.
- Strong understanding of digital electronics, such as logic families, timing analysis, and signal integrity.
- Skilled in the Windows operating system and network connectivity.
- Nice to have Programming skills that may include .NET, C#, C++, LabView, Matlab, or Python.
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