Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
Team Leadership & Management
- Lead, mentor, and develop a team of technical marketing engineers and customer success specialists.
- Set team goals, track KPIs, and drive accountability for customer satisfaction, product adoption, and engagement metrics.
- Build a collaborative, customer-first team culture that balances technical expertise with proactive relationship management.
- Provide regular coaching, performance feedback, and career development opportunities.
Customer Success & Enablement (Post-sales focus)
- Serve as executive sponsor for key customer accounts, overseeing deployment, usage, and success of ICT, Boundary Scan, Wirebond Test and PMA Manufacturing Data Analytics solutions.
- Define and scale customer onboarding programs, technical documentation, and training resources.
- Monitor usage data and customer feedback to identify risk or upsell opportunities; lead strategic account reviews and QBRs.
- Develop technical content such as application notes, success stories, product training, demos, competitive studies, and presentations.
- Coordinate with support and engineering to escalate and resolve complex technical issues.
Technical Marketing & Product Strategy (Pre-sales focus)
- Own technical positioning and messaging for Keysight’s test and analytics solutions across global campaigns and GTM initiatives.
- Work with product management, and R&D to bring the voice of the customer to differentiate our products through the NPI or CPE process such as during roadmap discussions, requirements definition and new product validation.
- Develop technical content such as white papers, application notes, product training, demos, competitive studies, and presentations.
- Support product launches, feature rollouts, and sales enablement with deep technical insight.
Cross-functional & External Engagement
- Partner with sales, solution engineers, Industry Solution Team ( IST) and partners to drive customer engagement and solution adoption globally and efficiently.
- Represent the company at trade shows, technical conferences, and webinars as a thought leader.
- Drive collaboration between Sales, marketing, engineering, and customer-facing teams, and eco-system vendors or partners to ensure a cohesive customer journey.
Qualifications
- Bachelor’s degree in Electrical Engineering, Computer Engineering, or related technical field. Master’s preferred.
- 10+ years of experience in technical marketing, customer success, field applications, or product management.
- Proven experience managing and scaling high-performing technical teams.
- Deep hands-on knowledge of Keysight ICT (3070 or similar), Boundary Scan, and PathWave Manufacturing Analytics.
- Strong understanding of electronics manufacturing processes and sustenance, DFT/DFM, test strategy, and data analytics in a high-tech environment.
- Excellent communication skills, with the ability to distill complex topics for diverse audiences.
Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.***