Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

The Service Manager will report to the Software Business Development and Technology Services Director and will have the following roles and responsibilities:

• Business Leadership:

• Own and drive the profitable growth of the EDA design service business in the Americas and Europe.
• Identify, manage, and capitalize on new business opportunities within the EDA service sector.

• Project Management:

• Plan, execute, and oversee EDA design service projects from concept through completion.
• Ensure all projects meet client requirements and industry standards, delivering on time and within budget.
• Prepare and present detailed project reports to stakeholders.
• Review and approve Project Statement Of Work(SoW). Ensure the projects meet industry standards and SoW.

• Client Engagement:

• Act as the primary point of contact for clients, ensuring their expectations are met and exceeded.
• Address and resolve client concerns, providing prompt and effective solutions.

• Team Leadership:

• Lead, mentor, and develop a distributed team of design service engineers and technicians.
• Assign tasks, manage resources, and foster a collaborative, productive work environment.
• Provide technical guidance and support to the team, ensuring the successful execution of projects.

• Collaboration:

• Work closely with product management, R&D, support, and other engineering teams to expand and innovate EDA service solutions.

You are a:

• A respected leader who inspires and motivates team members and colleagues.
• A professional service guru who deeply understands design service workflows and is passionate about delivering exceptional service.
• A proactive problem-solver with a can-do attitude, dedicated to overcoming challenges and achieving goals.

Basic Qualifications:

• Education:
  • Master’s degree or higher in Electrical Engineering, Computer Science, or a related field. An MBA is a plus.
• Experience:
  • 8+ years of relevant experience managing customer-facing projects and leading technical teams, with a proven track record of success.
  • Deep expertise in the EDA industry, including design and simulation tools, methodologies, and best practices.
  • Domain expertise in at least one relevant area such as RFuW, high-speed digital, device modeling, System Design or quantum engineering.
  • Proficiency in Keysight ADS, RFPro, HPC, IC-CAP, SystemVue or similar EDA software.
  • Experience with semiconductor devices and RF circuit characterization is a plus.
  • Familiarity with the semiconductor foundry, wireless, and/or aerospace defense industries is desirable.
• Skills:
  • Strong leadership, communication, and interpersonal skills.
  • Excellent project management abilities, with proficiency in financial analysis and budgeting.
  • Experience with CRM and project management tools.
  • Ability to manage distributed teams across different geographies.
  • Commitment to excellence, with the ability to thrive in a fast-paced environment with multiple, sometimes conflicting priorities.

Careers Privacy Statement
***Keysight is an Equal Opportunity Employer.***
Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Santa Clara, CA MIN $145,200 MID $193,600 MAX $242,000Colorado Springs, CO MIN $122,530 MIN $163,370 MAX $ 204,220
Santa Rosa, CA MIN $132,330 MID $176,440 MAX $220,550