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Application Engineer, Intermed

Keysight Technologies

Keysight Technologies

Bengaluru, Karnataka, India · India
Posted on Thursday, July 4, 2024
Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.


Responsibilities
Job Description:
We are currently seeking a dynamic and motivated Intermediate-level Application Support Engineer to join our Electronics team. The ideal candidate will bring a strong foundation in electronics disciplines, which includes:
  • Experience in end-to-end Product Testing, skilled in Testing and Debugging Analog, Digital, and Mixed Signal Circuit
  • Hands-on experience with Digital Multi Meter, Signal Generator, Bench Power Supplies, Oscilloscope, Spectrum analyzers, and Vector network analyzers
  • Expertise in testing S-parameter, VSWR, Gain, Spurious, Harmonic, Linearity, and Saturation of amplifier.
  • Hands-on experience with PCB board designing, Testing, and debugging the faults in the Boards
The primary responsibilities include:
  • Providing telephone, email, and remote support for the Keysight Customers on Hardware and software-related queries
  • Resolving reported product failures by taking necessary actions and escalating priority issues.
  • Assisting customers with hardware and software upgrades, ensuring a smooth transition.
  • Assisting customers with licensing-related queries
  • Troubleshooting hardware issues effectively to diagnose problems, implement solutions, and create RMA requests if necessary.
  • Guide customers through the configuration of Keysight Technologies equipment to optimize performance and functionality.
  • Create opportunities for license renewals or new buyers.
  • Identify and escalate priority issues to the relevant teams or individuals for swift resolution.
  • Writing knowledgebase articles

The successful candidate should demonstrate a strong commitment to continuous learning, adaptability, and a proactive approach to problem-solving.


Qualifications

Qualification:

  • Bachelor’s or master’s degree in (ECE/EEE/Instrumentation and Control Engineering or equivalent).
Soft skills:
  • Excellent verbal and written communication skills (Must) and should have a positive attitude and growth mindset.

Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.***