Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
- Experience in end-to-end Product Testing, skilled in Testing and Debugging Analog, Digital, and Mixed Signal Circuit
- Hands-on experience with Digital Multi Meter, Signal Generator, Bench Power Supplies, Oscilloscope, Spectrum analyzers, and Vector network analyzers
- Expertise in testing S-parameter, VSWR, Gain, Spurious, Harmonic, Linearity, and Saturation of amplifier.
- Hands-on experience with PCB board designing, Testing, and debugging the faults in the Boards
- Providing telephone, email, and remote support for the Keysight Customers on Hardware and software-related queries
- Resolving reported product failures by taking necessary actions and escalating priority issues.
- Assisting customers with hardware and software upgrades, ensuring a smooth transition.
- Assisting customers with licensing-related queries
- Troubleshooting hardware issues effectively to diagnose problems, implement solutions, and create RMA requests if necessary.
- Guide customers through the configuration of Keysight Technologies equipment to optimize performance and functionality.
- Create opportunities for license renewals or new buyers.
- Identify and escalate priority issues to the relevant teams or individuals for swift resolution.
- Writing knowledgebase articles
The successful candidate should demonstrate a strong commitment to continuous learning, adaptability, and a proactive approach to problem-solving.
Qualifications
Qualification:
- Bachelor’s or master’s degree in (ECE/EEE/Instrumentation and Control Engineering or equivalent).
- Excellent verbal and written communication skills (Must) and should have a positive attitude and growth mindset.
Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.***