Job Description

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions - and our methods for creating them - help connect and secure the world. Learn more about what we do and how we do it.

At Keysight, Inclusion, Equity & Diversity is an integral part of our core values. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class. We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight - People and Culture - YouTube.

Become a member of the Keysight Technical & Application Support organization and engage with Keysight customers working on the forefront of technology:

• Provide technical and application expertise to Keysight customers on EDA software products such as Advanced Design System (ADS)
• Publish knowledge articles on the Keysight Support web site that enable customers to locate answers to their EDA challenges when they need them
• Deliver remote training to customers. Update and create training materials to match the current release of EDA software products and related applications
• Stay current on EDA product assignments as new releases are made available to Keysight customers
• Follow established processes for tracking and documenting customer interactions
• Work with the Keysight sales team to encourage customer purchase of new or extended EDA software capabilities

Job Qualifications

• BSEE or equivalent degree
• Typically, 4 or more years of experience with EDA software
• Programming skills, preference for experience with Python
• Clear written and verbal English communications skills, with the ability to explain sophisticated and complex subjects
• Experience with presenting detailed technical information or leading training courses
• Ability to multi-task in serving multiple customers at a time
• Experience with sales and/or customer service. Demonstrated ability to build relationships and loyalty with customers
• Position requires assisting customers in the Americas region and will require working United States business hours
• This job offers ability to work from home as long as the individual meets working environment and internet connection requirements

Job Function