JOB OVERVIEW

The Linguistic Solutions team at IQVIA is seeking an experienced eCOA Library Project Manager to provide administrative and project management support on internal and client-funded projects of electronic Clinical Outcomes Assessments (eCOAs). The ideal candidate will have a strong background in project management, technical proficiency in eCOA systems, and understanding of COA licensing and linguistic validation processes.

RESPONSIBILITIES

• Build and maintain strong relationships with internal and external stakeholders and clients.

• Lead and manage the end-to-end translation migration projects for eCOA platforms, ensuring timely and successful delivery.

• Lead and implement policies, procedures and/or actions for the purpose of improving efficiency and providing direction for meeting the team’s objectives.

• Evaluate existing eCOA content to determine migration needs, including text, graphics, and multimedia elements.

• Oversee the extraction, translation, and integration of content, working closely with translators, linguistic experts, and internal eCOA team members.

• Implement rigorous quality assurance procedures to validate the accuracy, consistency, and functionality of translated content within the eCOA platform.

• Collaborate with IQVIA eCOA technical teams to ensure seamless integration of translated content into the new or updated eCOA systems, maintaining the integrity of measurement properties.

• Ensure that all translation and migration activities comply with regulatory requirements and industry standards for clinical research and eCOA implementation.

• Identify and resolve any issues or challenges that arise during the migration process, leveraging problem-solving skills and technical expertise.

• Document all aspects of the translation migration process, including methodologies, validation procedures, regulatory compliance records, and issued certificates.

• Communicate effectively with all internal stakeholders (eCOA team, LV team, finance, team manager, project managers, project teams, other vendors and translators) involved in the project regarding project status, deliverables, or any challenges.

• Manage multiple, parallel projects simultaneously

• Follow company and department standard operating procedures

• Works with Team Leads to help in the training and development of relevant guidance documents

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor's degree

• Min. 2 years of experience in project management of eCOA implementation in the life science or language service industry

• Excellent written/verbal communication skills

• Fluency in English is essential, an additional language would be a strong asset

• Strong grasp of project management techniques required

• Ability to follow instructions/guidelines, work independently and on own initiative

• Experience working with CAT Tools would be highly advantageous

• Ability to establish and maintain effective working relationships with co-workers, managers and clients with demonstrated cultural and emotional intelligence

• Meticulous attention to detail to ensure accuracy and consistency in translated content and project documentation

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.