Responsibilities: - User Acceptance Testing (UAT) and Business Analyst (BA)

• Write UAT scenarios and plans according to client specific guidelines.

• Setup UAT database and perform dry run.

• Coordinate support activities during UAT execution and issue tracking and resolution.

• Support Study Go Live activities

• Review Client Data Transfer Specifications.

• Author Cenduit Data Transfer Specifications.

• Complete PM related parts of parameter checklist

• Review and sign off validation related documentation

• Lead problem solving and resolution efforts by assisting with issue identification, resolution, documentation, and escalation

• Manage SCR process for technical changes working with the client services project manager

• Develop study data reports for internal use.

Other Responsibilities

• Handle the translation coordination activities (text id creations and translation packaging and translation upload to the system) as required.

• Partner with other project managers on a cross functional basis to develop and implement business process improvement activities.

• Provide input into the writing and review of standard operating procedures (SOPs).

• Assist in the development of training materials and instructions for departmental use.

• Organize and deliver training for project support staff and other members, as appropriate.

• Develop and maintain good communication and working relationships with internal as well as external teams.

• Perform other duties as required and directed by Cenduit management team, including general Project Management work for new studies and studies in maintenance.

• Ensure that all build project work is completed to the sponsor’s satisfaction, ensuring quality deliverables on time and within budget and in accordance with the Cenduit standard operating procedures (SOPs) and established timeline metrics.

Education & Experience

• Bachelor's degree and minimum 1-2 years related experience.

• Experience with Interactive Voice Response or Electronic Data Capture is preferred.

• Experience working in a customer oriented environment.

• Experience with the clinical drug development process or software project management.

• Experience in SQL, Crystal reporting/Business Objects reporting solutions preferred.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.