Job Overview

The Account Manager 1 is responsible for ensuring client loyalty by working with customers to ensure a successful business partnership with IQVIA. Through project management and collaboration this position is responsible for the day-to day activities in support of assigned clients with a focus on exemplary service and delivery of contracted business

Essential Functions

• Understands client’s needs, helps identify and resolve issues, builds and maintains positive client relations.
• Serves as the client’s contact for their assigned brand(s), home office, and/or business unit
• Develops and delivers client reports and reviews with Director/Account Management as appropriate
• Manages and delivers consistently on commitments and results which are based on client and management expectations
• Leads internal and external meetings
• Works cross functionally with Operations, Finance and IT department to meet client’s needs
• Works with little supervision and direction, although may be provided with incremental support based on complexity of client request

Qualifications

• Bachelor's Degree Req
• At least 1 to 2 years of related client service/account management experience
• Experience in the Pharmaceutical space required
• Proficiency in Excel, word, PPT, Centris, & EFX (or the equivalent)
• Excellent Communication skills
• Willing to work in graveyard shift
• Amenable to work in Mckinley, Taguig

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com