Principal, COA Implementation, Patient Centered Solutions

Our Team

IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Solutions (PCS) team leads the industry in generating data to ensure that the patient voice is incorporated into the development and commercialization of medication and other drug/non-drug interventions. We focus on understanding and meeting the needs of our clients through the application of broad consulting expertise and technical scientific knowledge to design scientifically rigorous research.

As part of PCS’s commitment to patients, we have established the PCS-Implementation (PCS-I) team with the aim of ensuring high quality patient experience data (PED) are collected in clinical studies. Our PCS-I enhanced eCOA services include robust eCOA or digital design, UAT, training, and analytical insights / monitoring of PED within a clinical study. Our approaches are rooted in behavioral science, clinical expertise, and technology to uniquely address common pitfalls in PED / eCOA data collection. This fast-growing team is seeking highly motivated individuals to help build our business, meet client demands, and re-imagine how the pharma industry engages with patients.

Responsibilities

A Principal in the PCS-I team is responsible for collaborating with other internal functional teams, developing new business, driving strategy/development of our practice, and scaling our delivery and offerings. You will assume responsibility for developing and implementing scientific processes to ensure high quality delivery and industry thought leadership. You will be responsible for leading projects for eCOA implementation in clinical studies. A Principal is also expected to provide oversight to project teams and provide leadership to the growing PCS-I team. It is essential that

Principals are able to undertake the following client focused activities:

• Develop and deliver insightful, value-added strategies that address complex client issues related to eCOA implementation and patient experience data (PED) quality
• Lead sales efforts, including uncovering opportunities, and responding to proposals, to win PCS-I work
• Oversee PCS-I delivery teams who execute eCOA implementation projects
• Leverage business experience and acumen in identifying strategic alternatives and project approach to client questions and to elevate our capabilities to deliver world-class solutions for clients
• Provide direction, advice and intellectual leadership to clients and delivery teams
• Lead PCS services portfolio building and thought leadership initiatives
• Identify opportunities for expansion of PCS service offerings, internal and external to IQVIA

In addition to the client-focused activities a Principal is also expected to contribute and lead towards the continued growth of the practice and support the development of the team. It is important that Principals:

• Help shape the PCS-I team’s methodology and approaches for client engagements
• Support development of PCS-I team and global collaboration within IQVIA
• Take initiative to create efficiency in delivery and operations
• Lead ad hoc work streams on critical people-related issues such as recruitment, learning and development
• Train and mentor 3-4 junior team members in both project management skills as well as content area knowledge in patient engagement and experience

Required Minimum Education and Experience

• An advanced degree in a relevant discipline e.g., biological sciences, public health, epidemiology, psychology, sociology, health economics
• Strong experience working in roles related to COA/PRO development, strategy, and implementation; preferably with experience related to eCOA/ePRO
• At least 8 years of experience in pharmaceutical and/or healthcare consulting with evidence of career progression
• A track record of meeting or exceeding sales targets, managing client/project revenue, leadership and people development
• Ability to rapidly understand new scientific content and to engage meaningfully with clients and project teams
• Well-developed written and verbal communication skills including presentations, chairing meetings, external conference presentations, workshop facilitation, business and report writing
• An entrepreneurial nature and interest in developing new client offerings and solutions and in building the capability to deliver the same
• Fluent conversational and business English (written and oral); additional languages an advantage
• Right to work in the recruiting country

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $130,200.00 - $361,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.