Pharmacy Support Claims Administrator - New Providence, NJ (Hybrid Role)

Job Description: We are seeking a highly organized and detail-oriented Program Admin to join our Shared Services team. This successful candidate will be responsible for managing and directing emails, e-faxes, and messages with accuracy. This role includes both electronic and physical filing, as well as responding to and maintaining records of incoming and outgoing correspondence.

Key Responsibilities:

• Manage and direct emails, e-faxes, and messages with accuracy.
• Responsible for both electronic and physical filing.
• Respond to and maintain records of incoming and outgoing correspondence.
• Serve as one of the primary contacts for email inquiries from clients, pharmacies, and medical professionals.
• Write and distribute email, correspondence memos, letter, faxes, and forms.
• Maintain contact list.
• Provide comprehensive administrative support to dedicated teams.
• Documents information specific to the resolution and escalates unresolved issues expeditiously to the appropriate area.
• Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary.
• Responsible for inbound/outbound mailing (sorting/batching/printing/assembling/etc.).
• Responsible for identification and appropriate reporting of Adverse Events.
• Works under minimal supervision.

Minimum Education & Experience:

• High School Diploma or equivalent
• College Degree preferred.
• 1 year of administrative experience required.
• Currently working on an IQVIA PAAS Project preferred

Location: Hybrid (1-2 days a week in New Providence, NJ office) and as needed basis

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.