About the Team

This role is part of theData Analytics Team, which delivers SFE, Data Analytics, Consulting & PBI Reports. The team’s mission is to generate actionable insights that drive strategic decisions for clients.

Role Summary

We are seeking a dynamic and strategic Engagement Manager to lead client engagements in the SFE/BI sector. This role is ideal for an SFE/BI consulting professional who thrives in a fast-paced, client-facing environment. You will be responsible for managing project delivery, building client relationships, and driving business growth through innovative, insight-driven solutions.

Key Responsibilities

• Lead the delivery of comprehensive PBI reports and support ad hoc SFE & BI projects
• Develop and refine research methodologies and engagement models tailored to the unique needs of clients
• Identify opportunities for account growth and actively contribute to proposal development and pitch presentations
• Design custom solutions by understanding client business challenges and requests
• Manage end-to-end project lifecycles—from RFP response and pricing to execution and final delivery
• Ensure seamless team collaboration to meet quality standards and project timelines
• Mentor team members and contribute to internal training and client engagement best practices

• Promote synergy and best practice sharing among teams, drive collaboration with stakeholders in managing high standards of communication and delivering best in class services
• Lead teams to manage deliverables for Business units; ensuring adherence to timelines and quality objectives.
• Provide guidance in methodologies, processes and SOPs to enable creation and enhancement of deliverables in following areas:

• Work towards build-up of functional capabilities to expedite transition of value added projects
• Identify and resolve operational issues, clearly articulate potential recommendations/solutions to local or global managers/partners; manage number of escalations to global office.
• Be proactive in planning; anticipate change and act in accordance; drive meticulous implementation of team goals and metrics.
• Collaboration: Work with other teams to leverage the cross-functional synergies
• Ensure exemplary communication with all stakeholders including internal and global customers through governance updates with focus on accomplishments, KPIs, best practices, staffing changes, key events, etc.
• Groom talent and mentor associates for higher responsibilities.

Qualification & Experience:

• MBA with Graduate / Post Graduate in Pharmacy/Science/Statistics
• Overall 14+ years of experience with 10+ years in Sales Force Effectiveness/Data Analytics with a leading pharma company/service provider and 6+ years of experience in leading a team
• Past work reflects a track record of operational excellence in SFE field.
• Familiarity with process set-up, quality KPIs and operational issues / management
• Proven experience in Consulting/ PBI/Reporting Tools
• Excellent client management and relationship-building skills
• Strong leadership capabilities to deliver client value and drive business growth

Related Competencies:
Ability to work independently and under pressure, demonstrating initiative and flexibility through effective and innovative leadership, attention to detail and quality focused, excellent interpersonal and communication skills, strong influence, negotiation and diplomacy skills, excellent people management skills with positive leadership, innovative, and collaborative behaviors & strong “can-do” orientation.

Location– Gurgaon or Bangalore

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com