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Operations Specialist

IQVIA

IQVIA

Operations
Seoul, South Korea
Posted on Jun 17, 2025
on

Job Overview
Review, assess and process Safety data and information, across service lines, received from various sources and distribute reports/data onwards to both internal and external third parties following applicable regulations Standard Operating Procedures (SOPs) and internal guidelines under guidance and support of senior operation team members.

Essential Functions
• To Prioritize and complete the assigned trainings on time.
• Process Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements.
• To perform Pharmacovigilance activities per project requirement including but not limited to, collecting and tracking incoming - Adverse Events(AE)/endpoint information
• determining initial/update status of incoming events
• database entry
• coding AE and Products, writing narratives, Literature related activities as per internal/ project timelines.
• Ensure to meet quality standards per project requirements.
• Ensure to meet productivity and delivery standards per project requirements.
• To ensure compliance to all project related processes and activities.
• Read and acknowledge all necessary IQVIA standard operating procedures (SOPs) and customer SOPs as required. Ensure all required training is executed in a timely fashion and documented. Work towards ensuring your individual training plan and training transcript are reconcilable.
• Creating, maintaining and tracking cases as applicable to the project plan.
• Identify quality problems, if any, and bring them to the attention of a senior team member.
• To demonstrate problem solving capabilities.
• Liaise with different functional team members, e.g. project management, clinical, data management
• health care professionals e.g. investigators, medical monitors, site coordinators and designees to address project related issues.
• May liaise with client in relation to details on day to day case processing activities.
• To mentor new teams members, if assigned by the Manager.
• Attend project team meetings and provide feedback to operations manager on any challenges/issues or successes.
• Perform other duties as assigned.
• Lead/ Support department Initiatives
• 100% compliance towards all people practices and processes

Qualifications

Pharmacovigilance(PV) 업무 5 이상 경력자 또는 임상 경력 포함 5년 이상의 경력자 (최소 PV경력 1년 이상)

• Experience in setting up and operating Safety Databases such as Argus, ArisG, and Cubesafety etc.

• Deep understanding of regulations and guidelines related to Pharmacovigilance (PV)

• Experience in planning, executing, and monitoring PV projects.

• Effective communication and collaboration skills with team members and stakeholders.

• Experience in writing safety reports and documentation.

• Degree in life sciences, pharmacy, or a related field.

• Proficiency in database management and related software.

• HA safety reporting and relevant communications with HA/Study team

• Clinical Research experience would be an advantage

• Good English communication skill is required

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com