Service Technician – Food & Beverage

Country – Ethiopia

Locations – Addis Ababa, Sebeta, Ambo, Bahir Dar, Dire Dawa

Job Characteristics: Install and repair machinery or equipment at customer sites, utilizing knowledge of electrical, mechanical, and hydraulic machinery.

Join a Global leader in sustainability and industry leading Food & Beverage team as a Service Technician. We are increasing food safety and product quality, enhancing sustainability, and boosting operational efficiency. We provide cleaning and sanitation solutions to food, beverage, and dairy manufacturing environments through a dual focus on sales and technical service/consultation to new and existing customers. This is an entry level sales position responsible for selling Food & Beverage products/services by interacting with established customers and developing new sales prospects.

• Join an ambitious, award winning company with excellent scope for career progression and development
• Work with some of the market leaders in the food and beverage industry
• Access to best-in-class resources, tools, and technology
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment.

What You Will Do:

• Execute Service strategy surveys, process checks and reporting through:
• Consulting with customer on chemical, technical & application issues as well as optimization of systems)
• Execute field trials, reporting & training
• Establish, verify & document hygiene plans and their parameters through regular customer visits
• Assist customer needs
• Install and repair equipment at the customer's plant
• Ensure equipment machine maintenance goals established by the customer
• Support introduction of new programs and service concepts to customers
• Achieve monthly safety metrics and input safety data into the company's system
• Establish new ways of improving service
• Provide recommendations related to safety standards and protocol

Minimum Requirements/Qualifications:

Preferred Qualifications:

• Knowledge/aptitude in electricity, mechanical systems
• Degree in mechanical, electrical, or electromechanical fields (or similar) or university student of engineering:
• Min 2 years of experience in technical roles in Food & Beverages plants;

• Experience working in a technical service role
• Physical Demands:
• Must have the ability to Lift/Push/Pull
• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces, freezing conditions and hot conditions.
• Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking, and hearing.
• Exposure to MS Office including Excel and Word.
• Willingness and ability to work off hours.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com