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Consultant, Patient Experience Solutions

IQVIA

IQVIA

Madrid, Spain
Posted on Jan 31, 2025

We are transforming patient experience in clinical studies!

IQVIA is a leading provider of scientific services spanning clinical trials, real world evidence, consulting, and technology. Our Patient Experience Solutions (PXS) team is focused on re-imagining the patient experience in clinical and real-world studies by measuring and enhancing patient experiences in clinical studies through technology.

We are seeking highly motivated consultants to join our fast-paced, innovative and entrepreneurial team as we expand our offerings and help transform how patients engage in clinical research. Our work is fun, challenging, and impactful.

The Opportunity on IQVIA’s PXS Consulting Team


We are seeking a strategy Consultant to join our team and immediately have an impact in delivery of our projects and growth of our service offerings. This is a tremendous opportunity for those looking to gain a deeper knowledge of the life sciences industry, gain core consulting skills, and to improve how patients engage with pharma companies.

Our team is a critical part of our broader Patient Centered Solutions (PCS) portfolio that leads the industry in the breadth and depth of clinical outcomes assessment (COA), sensor-derived COAs and patient reported outcome (PRO) knowledge. The PXS team works closely with a diverse group of colleagues with scientific, behavioral, and technology expertise to drive innovation in the areas of study retention, endpoint compliance, and patient experience to advance the strategic priorities of life science companies.

A successful PXS Consultant will have the following impact:

  • Participate in projects focused on patient experience data and technology, by conducting literature reviews, developing qualitative interview/focus group guides, analyzing qualitative and quantitative data, and synthesizing and reporting insights and client recommendations

  • Support development of strategies, roadmaps, and frameworks to improve how our customers engage with patients to improve patient experience data collection in studies

  • Deliver high-quality and compelling deliverables and presentations to our clients

  • Contribute to internal initiatives to grow and expand our patient-focused and digital consulting service offerings

  • Contribute to business development activities, including proposals

  • Help communicate our view of patient engagement in the study setting to our customers

What the successful candidate brings to IQVIA:

  • 3+ years’ experience in consulting / research within the pharmaceutical, healthcare and/or related industry; experience within pharma R&D, RWE/D, and/or patient digital technology (including eCOA) highly preferred

  • Bachelor’s degree or equivalent in (public health, psychology, health economics, healthcare technology, engineering, or similar); advanced degree highly preferred

  • Past experience and/or interest in digital and sensor-based technologies

  • Passion to partner with patients throughout the drug development process to improve experience and outcomes Demonstrable analytical, interpretative, and problem-solving skills and the ability to learn quickly, adapt and apply new knowledge

  • Well-developed written and verbal communication skills including presentations, workshop facilitation, business and report writing

  • Strong capability in juggling priorities so that deadlines are met while retaining consistently high-quality outcomes

  • Knowledge of key issues and current developments in the pharmaceutical and healthcare industries

IQVIA supports a hybrid work model.


Interested? We are excited to hear from you!

Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com