Supplier Services Representative (12 months contract with the possibility of renewal)

Under guidance, manages and administers the daily relationship with data suppliers. The candidate will be an active member of a team focused on regularly visiting pharmacies to build and strengthen relationships with the pharmacy panel.

Essential Functions

• Maintains strong relationships with pharmacies in the company’s panel, manages the renewal process and oversees the receipt of invoices from pharmacists.

• Monitors the pharmacy panel’s compliance with company’s procedures and recruits additional pharmacies to meet the target panel coverage.

• Conducts regular visits to pharmacies within the assigned region, performing inventory assessments through a universe study, ensuring accurate data collection.

• Maintains accurate records of data suppliers and related information.

• Manage and resolve potential issues with pharmacies, ensuring smooth operations and strong relationships.

• Provide support for online reporting processes and guidance on service offerings and improvements.

Requirements

• Bachelor's Degree

• 2-3 years of prior relevant experience, ideally in the healthcare industry

• Knowledge of the pharmaceutical market and industry

• Analytical thinking and problem-solving abilities

• Excellent communication skills, with a customer service-focused approach.

• Politeness, patience, and professionalism

• Daily visits to pharmacies in Athens, with the ability to travel 40-50% of the time to other areas in Greece, including Central and Northern Greece and Islands.

• Driving License

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com