JOB DESCRIPTION

ROLE – Engagement Lead | Associate Director, IT

RESPONSIBILITIES

• Delivery accountability and implementation ownership of IQVIA’s AI ML based initiatives end to end.
• Establish a strong understanding of product strategy and roadmap in working with Product management lead and contribute to roadmap from technology enable capabilities standpoint
• Responsible for providing technology leadership to engineering team to ensure product gets built based on defined specifications and industry best practices in a timely manner
• Work with product owner, scrum masters and the scrum team do release and sprint planning and provide team commitments accordingly.
• Act as a technology SME and educate internal and in many cases external users about product capabilities, best practices in technology and software engineering management
• Responsible to ensure product is built in a modular, configurable and in a service based implementation model.
• Accountable for solution oversight on the project covering functional as well as non-functional requirements of the project.
• Oversee design, engineering, testing and product release. Provide technology leadership in terms of making a feature release decision and provide hands on leadership to resolve post release issues as needed.
• Ownership of collecting and help analyzing product KPIs.
• Work with Support team to put right product monitoring and hypercare + support model
• Work with Product manager to plan future incremental releases, new minimum viable products and manage global roll out of product features
• Accountable for adherence to all SDLC and project governance mode followed within RDS IT wrt project scoping, feasibility, estimation, change control, gate reviews and delivery of the final release.
• Accountable for identifying skill sets needed for project implementation in collaboration with the demand function.
• Accountable for liaising with the resource management team to obtain resources with the requisite skill sets for project implementation.
• Accountable for managing any delivery related escalations
• Accountable for preservation and enhancement of product/business-line specific domain knowledge.
• Responsible for functional people management of a team of domain aligned roles like Delivery Project Managers, Architects, System/Data Analysts, Developers and Testers
• Accountable for project performance reporting – status, change/s, metrics, risk, issues and dependency management to relevant stakeholders

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Hands on experience on the software development practice with larger exposure to system architecture.
• Strong Application development background and microservices architecture
• Exposure to one or more of the AI technologies such as ML, NLP and OCR and strong end to end delivery background
• Require knowledge of GITLAB, JIRA, Kubernetees, Dockers
• Exposure to cloud hosting such as AZURE or AWS is added advantage
• Deep knowledge of Software Development Life Cycle & Agile Principles
• In-depth understanding of Software Engineering principles
• Hands-on experience of running large delivery projects in a global industrialized software delivery environment (Agile and SAFe) is good to have.
• Experience with Clinical domain
• Excellent communication and interpersonal skills, including good command of English language
• Strong leadership skills with proven ability to lead a virtual team in a matrix structure
• Innovative and strategic thinking capability
• Excellent negotiation and influencing skills
• Ability to establish and maintain effective working relationships with coworkers, managers and stakeholders.
• Ability to learn quickly and adapt to new environments
• Good problem-solving skills
• Being sensitive to different cultures and ability to work globally

PHYSICAL REQUIREMENTS

• Extensive use of keyboard and mouse requiring repetitive motion of fingers and wrists
• Regular sitting for extended periods of time
• Frequent use of telephone, virtual meetings and face-to-face communication requiring accurate perception of speech

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.