Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Credit Specialist

Principal responsibilities

• Meet and exceed PLA and KPI targets (Quality, RPH and Operating Efficiency). Maintain strict adherence to schedule.
• Ensures applications are assessed and verified consistently, objectively, with uniform application of policy, procedure and guidelines.
• Identify and escalate potential risks, operational and otherwise.
• Ability to be flexible and willing to change along with changes in corporate and department objectives in addition to recommending changes to assist in meeting these objectives.
• Contribute for continuous process improvement to reduce the cost and enhance the end customer experience.
• Support achievement of team objectives.
• Participate actively in employee development activities like coaching/feedback.
• Mandatory and other training completion and performance to be owned by self.
• To be aware of the Operational Risk scenario associated with the role and ensure that all actions align to mitigating the same

• An awareness of credit risk/credit principles and procedures pertaining to the approval of Secured and unsecured lending products.
• Conduct self and make informed decisions that protect HSBC values, reputation and business.
• Able to assimilate a large amount of information and make effective decisions on a wide range of issues.
• Identify and inform line management of potential risks within the process.
• Ability to analyze complex problems, interpret operational needs and develop integrated, creative, technical solutions.
• Knowledge of Underwriting principles and procedures pertaining to the approval of Secured and unsecured lending products.
• Candidate should be a minimum Graduate or the equivalent.
• Contact Center / Collections / Voice Process experience.
• Excellent conversational/ telephone skills and writing skills

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD**