Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a Senior Market Business Manager.

Principal Responsibilities

• Support the Market Head in the implementation of business strategies/initiatives; business development, marketing campaigns and client events; and to collaborate with other lines of business or HSBC affiliates for business growth
• Support the Market Head in organizing strategy and performance meetings / business reviews, preparing materials / presentations and following up on actions
• Prepare financial reports / dashboards / Management Information (MIs) for Market Head, assist in budget allocations and monitoring / analyzing of individuals and teams’ KPIs
• Assist Market Head and Desk Heads in the management oversight of the platform and Relationship Managers (RMs), and ensure all policies and procedures are followed
• Monitor overdue and pending items/exceptions of RMs, and with oversight on risk issues across the Market
• Organize / assist in the orientation of new Desk Heads and RMs and on-going training of existing staff as required
• Act as main contact point and conduit for respective market for information dissemination and liaise with other support teams to ensure the business processes are managed in an efficient and controlled manner, escalate and resolve day-to-day issues/queries
• Identify / Lead / support business process and risk management improvements
• Lead / participate in projects / initiatives, e.g. provide or validate business requirements, participate in the UAT of new systems, coordinate system implementation and training for frontline staff, support market communication and feedback, perform post-implementation review and raise / prioritize enhancement requests
• Provide other business management support, undertake other assignments / projects as required by Management from time to time
• Liaise with Business Continuity Plan coordinator for front office teams
• Provide backup coverage when anyone of the BMs or team members are on leave

• At least 7 years of relevant working experience in Private Banking. Good business and product knowledge
• Excellent communication and inter-personal skills
• Strong analytical, problem-solving and organization skills
• Strong leadership
• A good team player

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited.