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Officer, MTY SPS - Digital Business Services

HSBC Bank Canada

HSBC Bank Canada

Kowloon, Hong Kong · Kowloon, Hong Kong · Hong Kong
Posted on Tuesday, April 2, 2024
Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Officer, MTY SPS.

Principal Responsibilities

  • Supervise and verify the content and quantity of cash (banknotes and coins) and non-cash precious items like cashier order, gift cheques, to ensure accuracy, before releasing to CIT vendors for delivery
  • Conduct performance monitoring and management with CIT vendors regarding all the delivery services provided by them
  • Verify the CIT vendors bills/invoices against the actual delivery services and banknotes counting/sorting/collection services consumed
  • Supervise and provide instructions to team members upon receiving delivery of new notes from printing company to MTY i.e. manage the inspection and transportation of boxes of new notes from G/F to the vaults (G/F, 2/F, 3/F) respectively
  • Act as central contact point between CIT vendors and all branches regarding cash discrepancy handling for both cash delivered to branches, and most importantly cash collected from branches post-counting/sorting.
  • Monitor and manage the inventory of security document including gift cheque, cashier orders and arrange replenishment in a timely manner
  • Supervise the piece-counting and NIB sorting for those "remaining" banknotes (not in a brick of 1,000 pieces) collected from branches
Requirements
  • Experience as supervisor in operations with people management
  • Basic knowledge on cash handling
  • Good interpersonal skill and a good team player
  • Shift duty within Monday to Friday would be required, work hours start at 7:30am or finish at 8:30pm
  • Possesses license to operate forklift (鏟車) would be preferred but not mandatory

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.