Discover Technata Job board

Find your next tech job in Kanata North, Canada’s largest technology park. Then explore endless international opportunities and dream about where your career will take you. With the Country’s largest density of technology companies ranging from promising startups to leading global giants, Kanata North is the place to be if you are serious about a career in tech.

Sr Cust Exp Specialist

Honeywell International

Honeywell International

San Luis Potosi, Mexico
Posted on Friday, June 7, 2024

Join a team recognized for leadership, innovation and diversity

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

Key Responsibilities

  • Responding to General Customer Request
  • Processing Returns
  • Customer Invoicing
  • Prepare Forecast Reports
  • Administrative Support
  • Order Processing

YOU MUST HAVE

  • High School Diploma, or equivalent. Some experience in the field.
  • English Proficient

WE VALUE

  • An attention to detail
  • A bias for action
  • An ability to work in a team
  • A commitment to discovering ways to improve service
  • An ability to work with limited direction

Additional Information

  • JOB ID: HRD233998
  • Category: Customer Experience
  • Location: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
  • Nonexempt