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We are seeking a Sr Field Service Specialist- Tank Gauge in Houston, TX. Under supervision of the Regional Service Leader Americas, provides customer support for Honeywell Enraf products; assists customers with commissioning & repair of products through both telephone and on-site assistance; provides technical assistance to staff; provides sales support through communications with customers; and performs related work as required.

Key Responsibilities:
• The Service Technician will provide on-site customer service & telephone assistance for Honeywell Enraf & third party supplied equipment including commissioning of new equipment, overhaul (PM) and repair of old equipment
• Shop work requires logging in of customer’s equipment, troubleshooting and repairing or exchanging
• Keeping accurate records of discussions or correspondence with customers
• Most work on-site will be conducted in marketing terminals, chemical plants, and refineries
• As proficiency is demonstrated, the employee shall assist in the training of Customers both in-house and at customer sites. This training requires skills in speaking before audiences of 10-20 persons or more
• After Hours Support
• Reporting sales opportunities to Regional Sales Managers
• Total travel time will vary from 10% to 80% of the time depending on sales activity
• The hours for this position are normally 8:00AM to 5:00PM Central Time. During travel, hours outside of this time may be required. The employee will be compensated for the extra work
• Performs other duties of a similar nature or level
• Being able to travel to customer locations in the immediate area via the applicants own vehicle. For this reason, the applicant must have access to a reliable vehicle. All personal vehicle expense while on company business shall be reimbursed
• Being able to travel by air as needed for domestic service calls. As Honeywell Enraf is an international equipment seller, the individual applicant may be asked to travel internationally at a future time
• Strength to lift and carry objects weighing up to 50 pounds
• Must possess and maintain a valid class C driver's license and a satisfactory driving record
• Must not be afraid of heights as some Enraf Equipment is mounted on bulk storage tank tops within hand rails/walkways (avg. height 40 ft, tallest 160 ft.)

YOU MUST HAVE
• Associates of Applied Science

WE VALUE
• 3 years’ petrochemical experience
• Instrumentation background preferred
• Sound trouble-shooting techniques
• Computer applications related to the work, including Microsoft Office
• Standard practices of records management, storage and retrieval
• Technical mathematics through algebra
• Mechanical aptitude
• Standard report writing practices
• Researching technical issues
• Using computers and related software applications
• Exhibiting good telephone skills and communicating with customer
• Communicating effectively with customers, co-workers, and the general public, sufficient to exchange or convey information and receive work direction
• Being a self-starter, able to coordinate his/her own duties with customer needs
• Bilingual a plus


BENEFITS:
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.

Visit benefits.honeywell.com to learn more.

Additional Information

• JOB ID: HRD230054
• Category: Customer Experience
• Location: 11201 Greens Crossing Blvd,Houston,Texas,77067,United States
• Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.