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IT Services and Support Coordinator

Honeywell International

Honeywell International

IT, Customer Service
Kansas City, MO, USA
Posted on Friday, June 7, 2024


Supports the overall process of review and management for tracking renewals of maintenance and support of hardware, software, licensing and service orders for IT, Engineering and other Divisions.

Duties and Responsibilities

  • In partnership with the Sr. Finance Analyst, works to ensure all purchased hardware, software, licensing and services have the appropriate maintenance contracts.
  • Monitors current processes to ensure correct selection of procurement strategies.
  • Creates, updates and executes requests for purchased hardware and software.
  • Possesses understanding of the technical platform required and determines the appropriate purchase method.
  • Provides initial notification, review of existing data, creation of maintenance requisitions, updates to the MS Access data base of Maintenance orders for renewals, and validates inventories with MS Excel spreadsheets that accompany the requisitions.
  • Records and tracks requests to closure while minimizing delays in processing.
  • Documents existing hardware and software maintenance contract process including modifying existing processes, where appropriate, and working with Buyers contact for approval.
  • Conducts activities in a safe and healthy manner and works in accordance with established HS&E requirements to ensure the protection of employees, the public, and the environment.
  • Takes actions necessary to "stop" work when an unsafe condition or action is identified. Every employee has the right and responsibility to stop work when unsafe conditions or actions are identified.

You Must Have

  • 1-2 years experience in budget or vendor contract management or related work experience.
  • Proven experience using Microsoft Excel, Access, Word and other MS Office products.
  • US Citizenship, capable of obtaining and maintaining a US Dept of Energy "Q" level security clearance.

We Value

  • Bachelor degree in business or technical discipline or equivalent experience
  • Proven effective oral and written communications
  • Work experience with technology and services contracts / applications
  • Experience within ERP/Peoplesoft is a plus.

Additional Information

  • JOB ID: 945
  • Remote Eligibility: Hybrid
  • Travel Required: 0-10%
  • Hourly/Salary: Hourly
  • Relocation Available: No