Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

---

As a Field Service Engineer II here at Honeywell, you will provide advanced technical support in Industrial Automation, troubleshoot complex issues, ensure solution implementation, and drive customer satisfaction. You will report directly to our Sr. Field Service Supervisor and you’ll work out of our Hong Kong location on a On-site, work schedule.

---

Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
• 3-5 years of programming experience in Python and Visual Basic.
• Proficiency in MSSQL database management and queries.
• Experience with Niagara 4 and its applications in building automation.
• Experience with software development methodologies and version control systems.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.

Preferred Skills:

• Knowledge of additional programming languages (e.g., C#, Java).
• Experience with web development frameworks and technologies.
• Familiarity with Agile development practices.

Successful candidate with less experience will consider for Lead / Field Service Technician position.

---

• Seek business opportunities through promoting Honeywell solutions and third party maintenance solutions to the customers, to pursue maintenance orders and retrofit jobs
• Have financial control on jobs according to previously agreed budgets and plans
• Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
• Perform retrofit projects, service and maintenance of Honeywell and third party equipment
• Lead system testing and commissioning works
• Lead labors and subcontractors for the project works
• Monitor site works / progress / completion schedule
• Negotiate with suppliers and subcontractors on equipment prices / modification works quotation and co-ordinate with sourcing department for orders placement
• Schedule and plan resources at site level, such as, manpower, materials delivery and tools
• Perform system design and execute engineering works, including software engineering
• Perform emergency call duties outside normal working hours as per agreed rosters and identify improvement actions to reduce number of repeating emergency call
• Deliver technical trainings to employees and external customers